Hilton Garden Inn Glasgow City Centre

"Very good hotel right at the city centre with some good views Very accessible and the car park is handy incase you drive. Good buffet selection available for breakfast. The room had no soap available in the bathroom, I wish this can be checked before a new guest is booked."

"This is a 3 star property at best, I don't know how it got its 4 stars, the room is very basic, is the bar really so low in Glasgow? No one ever picks up the phone, either reception or operator, or is the phone in my room broken? The mini fridge in my room was not functioning, I went down to the reception, hear this, lol "...the fridge is not supposed to cool anything down, it stays kinda warm..." with another receptionist echoing " yeah, it's not a freezer...". I'm sorry, so what purpose does the fridge serve then? just another regular storage unit with room temperature? who trained these people? can't even give an excuse that actually makes sense? Later on, I asked for a pair of slippers, they said they don't have that. If you're gonna call yourself a 4 star hotel, at least offer standard 4 star amenities."

"Overpriced for what you get. The hotel is undergoing construction works, and my 'room with a river view' I paid for actually looked out onto the scaffolding and the window was covered in grime. However the staff at the front desk relocated me to a better room without any hassle. There was no mention at the point of booking that construction works were going on. The room interiors are dated and in need of a refurbishment - stained and torn carpets, extractor fan in the toilet not working, skirting boards grubby and not cleaned, some odd smells in the room. Breakfast in the morning was very good. I have had better stays at a premier inn and for far less cost."