Asda Govan Superstore

"Nasty toilets, always stinky and messy. Overpriced water! Only good thing is the fact it's 24hrs, need rebuilt! Great staff and always helpful, god bless em for minimum wage, 1 ❤️"

"Firstly big shout out to one of the pickers called Allan. Was in store yesterday morning and he was a top bloke, happy to engage with my little one re: prime, seen him engaging with other customers too. Would have been 5/5 based on him alone but was disappointed about the recycling of plastic bags. Spoke to 2 members of staff when at the till and was given the run around as it seems this has been moved. Girl on till didn't know anything about it. Although mentioned online left store with bags I was looking to recycle."

"I popped in last night to buy a Nintendo Switch OLED as it was on offer and there were five empty display boxes on the shelf, indicating that there would be five left in stock and my hopes were high. I took the box to the basket checkout where the box was given to a member of staff to source the product from the secure storage behind the tills. I watched what can only be described as a glacial and lacklustre search; a cursory glance at best, yet it still took what felt like an eternity. I've never seen people move so slow. What transpired to be bad news was passed from this member of staff to another equally unenthused member of staff who embarked on her journey towards me. I asked why there were so many display boxes on the shelf and that was this not rather misleading? I'm rewarded with a vacant blank stare devoid of any explanation or empathy. Predictably, there was little in the way of an apology, merely some lethargic and incoherent mumbling under her breath and she walked away. In retrospect, I'm quite glad there was no stock left as it would seem inappropriate to spend money I work very hard for to contribute towards keeping such lackadaisical people employed. I would rather pay full price somewhere else who appreciate the custom. No doubt this review will be ignored, but if it isn't then it will just be the standard generic and insincere response that I see towards others."

"My partner orders our shopping to be delivered every week and have nothing but problems. Our delivery today had £78 worth of missing items, she phoned straight away to report this but was told by the call centre they could not contact the store or driver to check for a crate crate to hopefully deliver to us. Due to the value she has been told there needs to be an investigation which takes 24 to 48 hours and then if approved up to 5 days for a refund! The customer service at the call centre is a disgrace, offering her a £5 voucher for her next delivery but cant confirm if she will get our missing items or a refund! Would be much easier just to speak to a manager at the store directly to arrange for the missing items to be delivered! Safe to say we will now be using a different supermarket every week"

"Insulting behavior from customer assistant staff at self check out. I scanned one item and realized that I forgot something. So I went back to the store and forgot to cancel it. When I came back to the till the staff was questioning me telling that they thought if I had left without paying. She was very rude. Of course people make mistakes. But, she was talking like as if I was stealing something. It is really shame that big shops like ASDA keep such staffs who don't know how to deal with customers."