Alexandra Workwear Midland Way, Thornbury, Bristol BS35 2NT

"Shocking experience. Ordered a small amount of tunics 3 weeks ago not that never (and still haven't) arrived. All they kept saying was blaming DX who had a 'POD' which was the letters DP, we have no body bearing these initials however they are conveniently our company names initials... They did nothing for about 2 weeks until they finally found a location of delivery which was no where near our address. They just sent us a credit note rather than asking what we would like to do... We will not use them again and advise you give them a swerve too!"

"My whole year in university have had issues with ordering from here. The sizes people are getting are all wrong. I picked a size 14 which I was being generous with.. I know needed to order more as the tunic and trousers were slightly too tight. So now I have ordered a size up. But when i went back on, there was no size 12, 14 or 16. You measure yourself then it says to pick from all these numbers ranging from 60 or 70 odd to 140 odd (I'm guessing there). But how does your waist, hip and bust measurement correlate with this??if I now have 3 different measurements which number do I then pick for the size?? 60? 90? 140?? THEN I order new trousers.. I notice straight away there is no option to pick the length on this item. So I just picked one size up from my last order (96) or something and the length is for someone at least 6 foot!!! Everyone else I know has had to either send uniform back, swop it with someone at uni or just order more. The site is asl ocrap to navigate. You click on an option like nursing and it just says page not working or doesn't exist. For all of them!!!! I HATE that this place is the only one I can get personalised student uniform from. I've had absolute murder with them so far."

"Still waiting for 2 green tunics for my daughter as she needs for college and I was told I had to order from these. Paid extra for fast delivery and they are still processing order after 9 days. Keep getting fobbed off by customer service. This company is shocking. Totally unacceptable."

"I have been buying uniforms from this company for years. I have never had an account, so I have always had to pay over the phone when ordering, prior to orders being dispatched. They have always been very strict on this. Imagine my shock today when I received an email from a debt collection agency claiming I owe Alexanders £135.00 plus interest !! No letters or emails from them direct first, but HOW when i always pay in advance ? I have spent thousands of pounds with this company over the years, this treatment of loyal customers is just not acceptable at all."

"My husband placed an order with this company on the 22nd of December ​and it still has not been delivered! I've asked to cancel the order and to have a refund, they said it's not possible because it's already with the delivery company! Our only option for refund is to wait for the items to be delivered and then send them back! I'm very disappointed Edit: Today I've received an email from this company costumer care saying that quote "The driver has attempted to deliver the parcel ion a number of occasions, but the parcel has been refused and it is stated that the name is not known at the address" end of quote. This is a complete lie us they've never been to our door, we never refuse to take the parcel and indeed my husband lives at the address. The only positive note it's that the parcel is going back to the warehouse and then they will process a refund. Stay away from this company for your own sake!!"