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The Kooples
6 Milsom Street, Bath and North East Somerset, United Kingdom
About The Kooples
The Kooples is a premier clothing store located in the heart of the historic city of Bath, United Kingdom. Nestled along the vibrant Milsom Street, the Kooples is a premier establishment that offers a unique blend of designer fashion, modern style, and unparalleled quality. As one of the most sought-after clothing stores in Bath, the Kooples boasts an extensive collection of both men's and women's apparel that caters to a diverse range of styles and preferences.
The Kooples is a store that is committed to providing its customers with the best possible shopping experience. The staff at this establishment are friendly, knowledgeable, and always on-hand to offer advice and recommendations on the latest fashion trends. Whether you're looking for a casual outfit for a weekend getaway or want to dress to impress for a night out in Bath, The Kooples has got you covered.
This establishment is a point of interest for fashion enthusiasts from all over the world. The Kooples has established a reputation for being a leading provider of high-quality clothing that is both stylish and affordable. The store is home to some of the most sought-after designer labels, including the likes of Alexander McQueen, Valentino, and Saint Laurent.
Whether you're looking for something casual or want to glam up for a special occasion, The Kooples has the perfect outfit to suit your needs. From elegant dresses to tailored suits, this store has something for everyone. So, why not visit The Kooples today and experience luxury fashion at its finest.
Photos of The Kooples
6 Milsom St, Bath BA1 1DA, United Kingdom
Opening hours of The Kooples
Monday:
10:00 - 17:30
Tuesday:
10:00 - 17:30
Wednesday:
10:00 - 17:30
Thursday:
10:00 - 17:30
Friday:
10:00 - 17:30
Saturday:
10:00 - 17:30
Sunday:
11:00 - 17:00
Reviews of The Kooples
"Staff is welcoming and helpful. I loved the fact that they influenced my purchase for the better and definitely sold me the brand. Happy customer :)"
"A smallish outpost of this brand, which offers on trend, faintly edgy apparel for women and men, and a few accessories. Expect sales staff to be dishonest, or at least disingenuous, about fit, and whether you look like a loon, when you try things on. No mirror in fitting room - srsly a pet peeve - so, odds are that you will be subject to such staff comments. If you don't see your size, ask, because only one or two of each item is on display, they have some additional sizes upstairs."
"Always loved Kooples, good selection of their range and the staff are always willing to lend a helping hand."
"A lovely shop with lovely staff! The clothes are wonderful and the staff are very honest, approachable and helpful. One of the boys even helped me carry my bags to my car! I will be visiting the kooples again soon for sure!"
"The worst customer experience in my life has led me to leave a review for the Kooples shop in Bath. The basic message is: avoid at all costs, particularly if you order from them online to have it delivered to the shop. I have been trying for over ten days to call the Kooples shop in Bath almost every day (usually on redial for 20 minutes) but they NEVER picked up the phone. Hence, you cannot check on the status of an order or ask them about exchanges or what they have in stock. The actual service in the shop is very much hit and miss. The sales staff can, at times, be friendly. The core issue is that they do understand what a professional customer service is. They come across as bored, more interested in their own little staff chats and have little professional manner. Overall: avoid having anything delivered to the Bath shop of The Kooples when you order online. When shopping in person, don't expect good service. This is unfortunate. The Kooples make good clothes, but their shops let them down. I have been buying from the Kooples for many years, but the customer is so shockingly bad that I have decided to take my business elsewhere. There are many issues: 1. The Kooples shop in Bath never answers the phone. I have been trying to call them for almost two weeks now about an order that is being delivered there, but they never bothered to answer the phone. I had to call their general customer service to complain about that. Still, the shop in Bath does not answer the phone and cannot be asked to provide basic customer service. When you are in the shop in Bath, the sales personnel is not friendly and is simply not interested in the customers. 2. If you order from the Kooples to have it delivered to your address, then be aware that orders can take 2 or more weeks. This is again not acceptable, given that the delivery time quoted on the Kooples website is much shorter. The parcels are being sent from France and you have to send any exchanges back to France. Before you actually get your money back from the Kooples a month can pass overall. 3. Their customer service is very much hit and miss if you actually call them. If you have any issues or complaints, they don't allow you the opportunity to talk to a supervisor or manager, and you always feel that they just don't care about their customers. Overall, avoid the Kooples as much as you can. The product they are selling is fine, but the customer service is only hassle and an extremely unpleasant experience. Do you enjoy wearing clothes that remind you of the worst customer service experience of your life?"
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