Specsavers Opticians and Audiologists - Kirkcaldy

"Great range, nice staff, give you offers to buy but no pressure, if you don't they leave you alone unlike car satesmen !!"

"Can’t praise Neil, Kathryn and their team enough. Excellent customer service and quality products. Highly recommended."

"What a tremendous place spec savers Kirkcaldy high street is ! My mum, Jennifer has been going for years to this shop and I now know why ! 2 weeks ago mum and I went for glasses . We both had eye tests and paid a very modest sum of money to have a more thorough eye screen / scan done .A great investment to check your eye health and see what’s going on . Mum has had 2 brain haemorrhages over last 2 years and so going to appointments where lots of dialogue and questions are required is particularly difficult for her due to brain injury . Processing questions and then responding is hard for her and requires patience , understanding and care . The optometrist and assistants were terrific with mum. mindful , considerate and so helpful . We made an error in choosing a frame that with her thicker varifocal lenses were too heavy for mum and that was only apparent once they’d arrived .The staff could have. Been more patient trying to Improve the fit however after leaving and going for a walk around the shops , coming back to shop twice to adjust , they advised mum that it would be better to just get a different frame due to weight of her lenses . All this at no additional Cost and it was their suggestion not at all Ours . I felt I had been responsible for encouraging mum to try a newer style frame which she did but it was not the right choice as comfort is key and the glasses we had selected really made her nose uncomfortable. The assistant took mum and patiently went through options that would ensure her comfort even with the heavier lenses . They even allowed my daughter and I to go and get the car and bring it outside the shop to save mum a trek up the hill as by this time she was cold , tired and it was dark . They took great care of her and assured her it was no trouble and that there was no cost to her exchanging her frame ( mum Was worried she would be getting something she wasn’t entitled to ) My own experience was terrific , I got 2 pairs for price of 1 and the lady who helped me was terrific by helping me find this best options for me . We got top class treatment, eye exams, assistance and constant reminders that we could go back at anytime Within a specified time Scale to resolve and change if any issues . Premium treatment , premium glasses at a modest price . Thank you so much to This terrific team. I can’t recommend highly enough ."