Morrisons

"Was in Morrison cafe at eastfield and j7st want to say Joan who works in cafe gave very good customer service and was very nice to my grandson who want feeling well all week"

"The pharmacist Andrew Newton in this store has always spoken to me in a rude and passive aggressive manner. I have left the store in tears several times due to the way in which he chooses to speak to me. Everytime I return I wonder why didn't just drive the extra distance to a different pharmacy. There is a kind and assuring manner required by pharmacists. To make patients feel at ease. More likely than not, the patient visiting the pharmacist isn't well or is visiting to seek advice for their unwell children. These situations should be handles with sensitivity and respect. There is a considerable difference between the way he interacts with other customers compared to myself . Whenever I approach the pharmacy counter he glares over as if I'm inconveniencing him. It is the nearest pharmacy to me. I have put in several formal complaints and have only once had a response. That response in itself was from the pharmacy manager who showed absolutely no empathy or understanding and proceeded to tell me that said pharmacist is always consistent in his manner. I pleaded with her to try to understand my perspective and she asked me not to share my experience with others at the risk of 'tarring all the pharmacists with the same brush'."

"Busy, but had what I wanted. Breakfast took too long,but it was busy and looked short staffed. Staff very courteous, though"

"I usually stop in at Morrisons once a week, however my experience today was the worst. I had asked for my fried eggs to be runny, they weren't, the beans looked and tasted over cooked, my hash browns were way over done also, verging on burnt! A thoroughly forgettable experience from Morrisons."

"We love coming to this Morrisons to do our shopping and to eat something after it but the coffee shop it’s a mess. Tables are always dirty with dirty dishes. Very bad looked after, what a shame!"