Durham Road Medical Group
25 Durham Road, Edinburgh, United Kingdom
About Durham Road Medical Group
Welcome to the Durham Road Medical Group, a leading medical institution located at 25 Durham Road, Edinburgh, United Kingdom. Our establishment is committed to providing the highest level of healthcare to all our patients, and we take pride in offering a comprehensive range of health services in a warm and friendly environment.
As a trusted name in the medical community, we have a team of highly qualified and experienced doctors who are dedicated to delivering exemplary patient care. Our experts offer prompt, efficient, and professional medical attention to patients of all ages and backgrounds, and we strive to exceed your expectations at every visit.
We understand that every patient has unique healthcare needs, and that's why we offer personalized health plans that cater to your specific requirements. Our services include preventive care, routine check-ups, chronic disease management, and much more. We use state-of-the-art medical technology and techniques to ensure accurate and efficient diagnoses and treatments.
We believe that communication is key when it comes to quality healthcare, and as such, we maintain an open and transparent dialogue with our patients. We explain procedures in simple terms and answer any questions you may have, so you have peace of mind knowing that you are receiving the best possible care.
Apart from our medical expertise, our location has easy access for public transport, and there is ample free parking on-site, making it convenient for patients to visit. Our facility is modern, clean, and fully equipped, and our team is always ready to assist you.
We take pride in being a point of interest in the health sector in Edinburgh, and our patient-centric approach has earned us a solid reputation in the community. We are confident that you will find our services to be of the highest standard, and we welcome you to experience the Durham Road Medical Group difference for yourself.
Photos of Durham Road Medical Group
25 Durham Rd, Edinburgh EH15 1NY, United Kingdom
Opening hours of Durham Road Medical Group
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Durham Road Medical Group
"Doctor are good and really helpful But reception are never available when I call at 8.00.. later I try call again 8.30.. and later I don't know why they don't have any appointments available. I know is so busy everywhere But people need more attention and that need to change for make feeling better when someone need to contact with a pain."
"My first proper connection with the surgery as a new patient. Called at 8am second in the queue. Just over an hour later Dr Grubb called back. My prescription was picked and dispensed at boots for 12 o'clock. The receptionist was very efficient with a nice manner."
"At the moment I find it quite difficult to see a doctor in person at the practice , it always seems to be over the phone . I have a few things that need sorting out adjust cardiac medications and need re referral back to cardiology, need to get to the bottom of why I keep having chest pains. Will try to call again tomorrow…"
"My husband, with cancer, phoned last Tuesday was told they didn’t have time (7 days notice) to take bloods requested by oncology for his cancer treatment. When I phoned back, the receptionist (who led me to believe she was the practice manager) rudely said she’d have to squeeze him into her coffee break but it would only be the following Tuesday (today). Already an extremely worrying time for all of us and the rudeness of this receptionist was appalling. She was very cold with my husband and didn’t know what the bloods were for so I phoned today to tell her and ask that she lets the lab know. She refused to take the information, told me to phone the lab myself then hung up! There’s barely a week passes when we get a text alert saying not to come to the surgery due to staffing issues. Sometimes twice a week. This is the worst surgery around."
"Waited over 6 weeks for an important prescription, had called several times during this period and was told it was not ready along with several other excuses/reasons. After all those weeks we were told it was actually ready and had been sitting in the prescription box, in all those calls not one staff member had thought to check there. My daughter needed the prescription to aid her healing after spending a lot of time in hospital so this delayed her healing. Staff were not interested and were rude when we were asking what is going on. Even after we got prescription staff did not apologise and said it was our fault. Cannot complain through nhs as this is a private clinic. After waiting for ages and attempting a few times practise manager never called back, then told to send complaint in writing which we did but never got a reply. If thinking about using this practise then don’t."
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