Runners Need Covent Garden - Southampton Street 8 Southampton Street, London WC2E 7HA

"I just had a fantastic experience at runners. Need. Staff were super tentative and very helpful in finding new pair of running shoes for me. Also very patient with my indecisiveness."

"I visited this store for running shoes as well as hiking one - the store employee Maciej was soo helpful - possibly the best person I have encountered in any running store - he was very knowledgeable and patient and gave great suggestions on sizing, models, fits for running and hiking shoes. He made the experience amazing - defn recommend anyone with running needs to visit the store and speak to him."

"Having worn out two pairs, I needed to replace my running shoes. I had a voucher for Runners Need, and planned to visit during a trip to London. The Piccadilly shop was first on my route but it was very busy when I got there. I carried on to Covent Garden instead and was glad I did because I met Shad, He was really helpful, particularly in sizing since using a sizer he showed I was wearing half a size too small which was causing me the beginnings of black toe. He also gave me useful feedback on the treadmill which is used for informal gait analysis . They had a fairly good range of shoes, almost a ‘top 20’ selection. I was tempted by carbon, but was told that the benefits were minimal in relation to where I was in running form. I’ll have to run more miles then."

"I would definitely recommend this shop for anyone looking for tailored advice on running shoes. I spoke to two members of staff and they were extremely helpful in analysing my gait and then finding me shoes that would fit me. A really positive experience overall - thank you!"

"Joke of a shop - the staff know absolutely nothing about running shoes and are not experts at all. Better off going elsewhere. I spoke with two different staff members, and neither of them knew anything about running shoes. I literally had to explain to them what shoes I want and why and why I am asking certain questions. And they still did not understand what I was talking about!! At one point the guy went over to his computer, and started scrolling the website looking at each shoe that I was mentioning, and just reading out the entire description because he had no idea what was going on."