Sports Direct 187-193 High Street North, London E6 1JB

"No store manager , the tag price is one and when you go to pay is another price and the excuse was we didn't had time to change it plus the girl called Bianca she should go to the school to learn what means customer service."

"Bought some trainers and took them home, only later to realise there was a fault with the sole, it was deattached from the top on the front. The next day when I went to return the item they said they don't do returns, however I was not told this as I was buying the product and the staff just told me that I should read the signs around the shop that say their refund policy??? I have also worked in retail myself before, I know that you must inform the customer verbally that the store does not do refunds if that is the case and if there is a problem or fault with the product and it is returned withing 14 days you must give a refund or store credit depending on what the customer wants. Terrible store and terrible staff, would give 0 starts if I could"

"Decent kit at decent prices. Three floors of ladies, kids and mens wear. They need more mirrors to view clothes being tried on. Staff are polite and helpful."

"Service is very worst. If there is an option to give zero rating then I would have gone for that.The jumper which I bought was missing the price tag and the lady who was there in the billing counter asked me to go(from ground floor to 1st floor) and bring the similar jumper which is having the price tag in it. Instead she can call someon from their team to check it. This is how they will do the customer assistance?"

"Just note that this is not the first time it happened. I came to East Ham branch to purchase couple items, when i reached the cashier it turned out that 1 of the items did not have a barcode, so the cashier asked other members of staff (also a cashier) to check for barcode, but at the same time she received personal phone call (on the mobile chatting in foreign language) and walked off, when I asked to be served she said sorry, i have a phone call, so now nor me, nor others could buy anything because cashier is dealing with her personal matter during work. The place is a joke with either no management or with very weak management"