Sports Direct Pegasus Way, London N11 3PW

"I'm shopping here when I need something ASAP otherwise I prefer brent cross store. This store is OK but they have small selection of clothes and I would say they selling lots of own brands and cheaper version of other brands. In other sport directs I seen higher end products from Nike and other brands but not in this store. Store si weirdly organised and it takes some time to find brand and item you looking for. There's only one fitting room which is negative I would say there should be at least 3. I would do few improvements in this store to make it better otherwise I prefer brent cross where's much better selection of products and much easier to find something in store"

"Got to be some of the worst customer service levels I have ever experienced! No one on the tills EVER! You have to call out for someone to come and serve you. Then other customers simply walk in front of you and the staff prefer to serve them than to serve those that have been waiting patiently in line. Literally it seems that no staff that work there give any kind of regards to customer welfare. A complete shambles!"

"It has always been a bit disorganised and very slow at the tills but today: 14min in the queue to pay with 4 people in front of me and there are still 2 guys in the front and I still have not paid. Jesus Christ get more ppl to work or get faster people."

"I'm not the type of person to write reviews but after this particular experience I just had to. I just want to say a MASSIVE thank you to Patrick, after returning to the store to exchange a pair of jeans I realised that I had forgotten my receipt. luckily I was served by a lovely young lad called Patrick who reassured me that he could look up my purchase on the system. I then exchanged my jeans for a snazzy new pair and left the store a very happy customer. Again, I want to thank Patrick for his help and I wish him all the best."

"I would give 0 stars if I could. Today I went to this shop to try (one more time) to get shoes for my kids. I had been dissatisfied with their services twice before, but then I thought I should give them another chance. Terrible experience. I wish I hadn’t tried! When I last visited, the shop was absolutely empty, no customers at all, and even so I had no help from the staff. They seemed not to care about my needs and all they could do was walk around the boxes and shelves. Today, my experience was even worse. I can’t understand how a business can survive being so terrible on what they do. I heard so many people complaining and nobody seemed to be bothered. The manager was too comfortable standing by his computer in the shop entrance, looking at some papers, while dozens of customers were waiting to be served. I left my house intending to get 4 pair of shoes and I came home with none. There is something seriously wrong with their customer services and sales strategy. Selling shoes is their core business and they are not even doing what they are there for ! Lack of management. Disgraceful!"