SportsDirect.com,

Mortlake Road, Richmond TW9 4AD

"Is it even legal to not offer refunds on unwanted goods? You can hide behind 'store policy' but it's slimy business practice."

"Great assortment of shoes for everyone and for all budgets. A brand that doesn't need my advertising. I only told my experience. Very friendly and helpful staff, even though it was December 31st and they were working... Thank you!"

"I've been there a few times and I've found the store very chaotic. They have a very tiny women's section but a larger men's section. I've noticed that staff don't wear uniforms so it's so hard to find someone to ask for help. I picked up a parcel a few weeks ago and I had to wait 5 minutes until the member of staff found it. The queue was getting longer and someone who I think was staff, as he was (almost) behind the till handling hangers, didn't come to help reduce the queue. I don't recommend it if you're looking for women's clothes but you may be lucky if you're looking for men's clothes."

"I am very happy because I looking for two pairs of trainers and the shop had them in the right size. The shop is near to the bus stop and is very big. There have plenty of different trainers and shoes in different companies. The staff was very helpful, only one thing: the price tag of one of box of my pair was not match with the price in their system and on the shelf had a totally different price."

"Sports Direct return to Kew Retail Park after what seems like a gap of 15 years or more. Lots of stock for opening. Very spacious. Better layout than the one in Isleworth. Very quiet at the moment until everyone realises it is there. Let’s hope it is run better than the one in Isleworth."