The Garage Clydebank Ltd

"Very pleased with Customer service and passed mot"

"Excellent independent local garage for all your motoring requirements !!"

"My car went in on Wednesday to have a catalytic converter (which I have supplied )installed and needed a de-cat removed. I explained prior to it being dropped off that the bolts have seized and needed heat applied to be removed. Advised we would have contact during the day about progress and anything needing done before mot was done. No call came, my partner called at 5.55 to be told they were closing and they needing more time with it. He was in the process of asking for a rough estimate in price when the phone was hung up on him. I then called the following morning explained we needed the car returned that night for work commitments etc again asking for a call to give me an update. 4.15 we passed noticing the car had been sitting out on the street for a few hours so stopped in to see if it was ready. Was abruptly told no they’ve ran out of oxygen and can’t put any more heat into it and they’ve also snapped one of the bolts on my manifold. So when we’re you planning on calling to tell me??? Clearly never. Presume the manager then said we can have a courtesy car even tho he only gives them out for big jobs. Spends 15 mins finding the keys while we stand and listen to the staff inside calling each other all profanities, arguing about who’s answering the phone etc. He then hands the keys over and disappears, not showing us which car it was we were taking or looking over it etc. We haven’t used the car as you’ll see from pictures it’s not fit for road purpose, the front headlight is out, the light fit the registration plate is missing, there’s a fault with abs, seatbelts and airbags, and the panel on the front drivers side is being held on by wood screws!!! It smacks off the tyre when driving. As a company I’d be mortified to hand this over to a customer and also have people driving around advertising my garage with it. I appreciate that things happen and suppliers etc can you let you down however the attitude and lack of communication from this garage has completely shredded any faith and I will never use them again. Your manager needs a serious customer service training course. As it stands I still don’t have my car back!"

"These guys are always courteous and helpful. Dropped in with no booking as the protective plate under my car had come loose and they threw it up on the ramp and fixed it for me there and then. No hassles and definitely feel valued as a customer."

"First day of North Coast 500 trip, car keeps coming up engine fault and having issues. Guys here cleared the fault and now we can enjoy our trip. All with giving them about an hours notice. Lovely guys thank you!"