Bustec Ltd 22 Melford Road, Righead Industrial Estate, Bellshill ML4 3LR

"I had an accident in my Motorhome in May 2021. My insurance company directed me here. It’s now February 2023 and my Motorhome is still not repaired as they are awaiting parts they have paid for from Chausson. Despite us calling numerous times , my insurance company calling numerous times we are still no further forward. Now I appreciate they say they are waiting on parts but what company pays for parts and doesn’t chase for a delivery date when they have received nothing 18 months later???? They never call to update , don’t call you back when they say they will so we are left continually calling them when they then tell us they will chase it up but nothing happens! I am in Facebook Motorhome groups where people with similar accidents have waited a few months but not almost 2 years!! I have given them a 2 rating as they did do a temp repair so we could continue to use our Motorhome. Our insurance company can’t send us elsewhere because Bustec say they have already paid for the parts - I’m beginning to doubt it will ever be fixed"

"Very helpful and knowledgeable staff.. Helped me in an emergency when mercedes (opposite) would not give me the time of day even though I bought the part from them. Bustec were happy to get my wipers working again and were very reasonably priced..!"

"WOW...collected a total loss van from here today. Couldnt believe the service and how efficient the team where. Invoice ready, van not blocked in and engine running ready to go. A Big Big Thank You to you All."

"Ordered livery for van. 2 weeks waited. Finally, after 2 weeks told to my manager that no records about it, even has been done a pictures of van, 3 times in week phoned to ask when will be ready. After it I can tell that there is very bad service! Would not recommend."

"Repaired our Mercedes but unfortunately it was left with a large puddle behind the drivers seat and mould all over the back seats, the car was then given back to them and they were informed we needed it back before a certain date as we were going on holiday they then phoned us a day before and told us it would the day after we had left and we had to ask them to bring the car back where we were then asked to sign paperwork stating that the required works had been carried out when they hadn't. We then had to find a company who was willing to clean the car from the incredibly disgusting state of mould and damp it was in. In short we would not recommend using Bustec LTD"