British Heart Foundation Furniture & Electrical

"Good customer service. Good second hand and new furniture."

"Sat around all day waiting on a pick up to call to be told the van had finished for the day. Turns out the person trying to call read my phone number incorrectly, and used a 7 instead of a 1. Not sure why they couldn't have just swung past! I've been in all day! What is even more infuriating is that I had called at 12pm to ensure that the pick up was going ahead OK as I live over 50 miles away and wanted to ensure my day would not be wasted. Shame really as some beautiful pieces of furniture will now have to be tipped. Thankfully JM Rubbish removal are reliable and were able to help! Cleaning my family home is an emotional enough time...... Very poor show, or no show, in their case! They have a star because Alan at the call centre was absolutely lovely when I called to organise the alleged pick ups!"

"I'd give no stars if possible. I recently phoned to arrange an uplift of wardrobes, dressing table, 2 5 drawer chests, a chair and metal drawer unit. The guys who came were only interested in telling me they didn't know the bedrooms were upstairs?!, couldn't get anything downstairs (too difficult and "weren't allowed to dismantle"). They did take the little chair and metal drawer unit both of which I, a senior citizen, can lift with one hand. Only seemed bothered about getting out the door as quickly as possible. Very disappointing and horrible attitude ! Never again."

"Great place shop added benefit all profits got to heart research and local funded projects"

"My word of advice is to inspect anything you wish to purchase from them properly. In the past year I've bought a dining table with chairs and a desk, all were very good quality and a great deal. Not long ago I decided to buy a bed from them and at first it looked decent, however thankfully I didn't use it at all or even put any sheets on them. The frame and such was perfectly good while the side of the mattress displayed also looked good. But I decided to inspect the other side and I noticed a stain on the mattress not much bigger than the size of my fist. Futher up around the middle I notice two lines which had quite a bit of distance between them, further inspection using the torch on my phone I am 80% sure that the stain is urine as it seems to be a different colour than the rest of it and from first glance seemed to be hidden due to the pattern on the mattress. Certainly going to return this and use my current one for the time being. On top of that the delivery charge of £12 was certainly not worth it and I'd rather take what I buy home with me."