Total Fitness Prenton

"Great gym, I’m there most days. There is hardly ever a queue for any of the equipment, it’s always a clean environment and the music is good. It’s nice to see recently there has been loads of renovations and new equipment being installed which makes the place look even better however I wish a bit of money would be invested into the air conditioning. Most other gyms on the Wirral are pretty cold and this makes you want to work out more and get a sweat on. You don’t have to even exercise to get a sweat on at Total Fitness and this makes it really uncomfortable to exercise in. The summer months are absolutely hell. Please can this be looked into"

"Awful gym - here's why- loads of broken machines, missing needles for the weight machines- floor staff laugh when you ask for them saying, 'oh yeah they're always getting robbed'. On my recent visit there was not 1 needle in the upper gym Foaming hydropool which burns your eyes and consistently left me with a rash, cloudy/dirty main pool that has limited access as its used for swimming lessons after 3pm and all weekend....Same situation in the family pool which is taken up by swimming lessons from 3-8 and all weekend the swim lessons for kids are their priority- not their members. They don't care about the paying members! No lane swimming rules- people walk up and down the middle speed lane- chatting when there are clearly 4-5 people in there trying to swim. Slow front crawlers in the fast lane and people walking sideways up and down the slow lane. Water quality is poor and always left me with skin problems...Unlike with my new pool. The upper gym smells like mould. The women's section is massively neglected, the renovation is very cheap- which is why we held onto our memberships for longer- to see if there would be an improvement. There wasn't. You pay for a pool you can hardly access, machines that don't work or have missing parts....What's the point? They charge the highest rates at this gym for the Peninsular outside of Thornton hotel and spa....Not worth it and I massively regret holding onto my membership for so long."

"Good gym with swimming pool, sauna, steam room, hydro pool and undergoing some much needed renovations of the gym area. Hopefully they get to the spa area next. Changing areas are of grave concern as there is very limited space for children to change and adults and children are forced to change in the same open areas, this makes me very uncomfortable and I would never have joined had I known this."

"Amazing gym and cafe. Very welcoming. Fantastic equipment. Huge space. Lovely staff. Hot jacuzzi and sauna that makes you feel brand new #1"

"We cancelled our membership in July. On joining the gym it was great but after a few months we regretted it. Partner using the women’s area found a couple of men using that area on more than one occasion. Gym equipment was broken and no date of getting fixed. Hydro pool was out of action for a while. Certain reception staff need to learn to smile, they are first point of contract for any business. Instead one regular receptionist is rude, ignores you when you ask for help the list can go on. The equipment was in dire need of updating, but the most annoying this was people not putting the equipment away after using it."