ASDA Pharmacy

"Absolutely chaotic. Not enough staff...not medication on site and I waited over an hr.. There is always queue not matter what time you get there."

"This pharmacy is a joke. They claim to have a text service to let you know when your prescription is ‘ready for collection’. No prescription is ever ready for collection and I very rarely receive a text (despite being signed up to it twice). If you have the patience to wait in the long queue, staff always appear confused and state that they will look for your prescription. The word ‘look’ is quite apt as they then proceed to hunt high and low through plastic baskets littering the floor space, through drawers, and on shelves, while the pharmacist sits out the back. When the staff member returns it’s often a case of: They can’t find it. Go away and shop to give me more time. Or Wait here for 10-30 minutes. Yesterday the pharmacy was closed at 9am as there were no staff and today was a half an hour wait for prescription to be ready - despite being the elected pharmacy who receive the prescription. It would be great if this place had a complete business review and restructure as opposed to simply being able to exist due to being inside a large supermarket."

"They had my daughters prescription for over a week, I went in yesterday because we had been told it would be ready to wait over half an hour to be told they could only find one item and it was the incorrect size. They lady told me she will have to reorder it and call when it’s ready. The next day my daughter got a call saying it’s ready for collection. She went straight from work and exactly the same fiasco unfolded, they couldn’t find it, they didn’t know who had called and said they will reorder it! It’s now been 2 weeks since she was given the prescription by the GP it’s bloody ridiculous! Just as well it’s not urgent she’s be in real trouble. I’ve never met such incompetence in my life… needless to say we will be switching pharmacies :( it’s a dangerous game they’re playing should be closed down :("

"Wow had to queue for over 1 hour, after work today to collect a prescription. There were only two people in the pharmacy when I came in. Asda, would you please put more people in this department. I've been in twice before this week, but the line was too long for my 1/2 hour lunch break. 14 October 2020. 4.30pm onwards......"

"After my experience today, this place is poor! 4 people working behind the counter and not a single one serving customers! The wait was about 45 minutes while 1 of them disappeared seeing there was a queue. Also I piped up saying there was a queue and one of them was extremely rude and said “back off I’m busy” mate, all I wanted was a bit of service to collect my prescription. Not wait around for ages when there’s so many elderly people waiting too!"