LloydsPharmacy

"So, I have just turned up to collect emergency medication and found out that simply nobody has come in and it's closed! What the f...k do you think you're doing??"

"Didn’t have my script in stock. Said they’d phone me the next day when it arrived, no phone call. No help to give any advice about getting the script, and have me the piece of paper that said it can’t be used anywhere else and 0 bothers in the world about being unable to help. Got manic within 24 hours and spent 3.5weeks in hospital. Abysmal attitude from staff. The pharmacist wouldn’t even speak to me to try and figure something out."

"if I can give it 0 stars I would. I went the other day to pick up my prescription for migraines and was in horrible pain from the lights inside the shop. Upon arrival at around 8:15 (the pharmacy opens at 8) the lady said 'I can't serve you as there is no pharmacist', so when I asked when will the pharmacist arrive since they open at 8 I was met with the rude 'I don't know when he comes, he comes' I proceeded to wait there around 20min in physical pain. When he arrived I was thoroughly questioned when did I call my GP, am I sure I didn't order my prescription to another pharmacy because they couldn't find it but suddenly when I started to raise my voice they miraculously found my meds. Will never step foot in this pharmacy ever again and will order online going forward. DO not visit this place!!"

"Ordered an emergency prescription via Lloyds Online. Went to collect and they didn’t have it in stock. No apology or offer to order it just walked away before I’d finished speaking. Went again on Sunday and found a note at the desk saying the pharmacy was closed. Went back again this morning at half past 8 (opens at 8) and the note was still up. The pharmacist eventually came out from the back and said that although they were open she couldn’t do my prescription until another member of staff came at 9am. She spoke to me like I was stupid when I asked her why they open at 8 knowing that they can’t operate and told me to come back at 9 like I don’t have a job to get to. Don’t bother calling them either as they NEVER answer the phone"

"Nobody seems to pick up the phone. It’ll ring out. I often have a lot of medicine and usually I am given an owing slip. I would rather call to double check if they have it but it seems the phone never gets answered. Also the customer service slacks."