Lloyds Outpatient Pharmacy

"They don’t even deserve 1 star! Appalling, you now can’t order repeat prescriptions over the phone have to email, if there is a problem they don’t contact you. Used to order and receive between 7-10 days now 3 weeks if you’re lucky! Incompetent! Nobody answers the phone!"

"Not sure who is managing this pharmacy but the organisation is a shambles. There is always a long queue. Having spent all day in clinic / chemo the last thing anyone wants to do is wait hours for a prescription, which is always the case!"

"I wish there was no stars to award Where do I start ...after waiting for one hour and 35 minutes we where told they where out of stock bearing in mind the patient has parkinsons disease. We where told to go to lloyds pharmacy at St. Thomas hospital wich is about two miles away we where also told we wouldn't have to wait as they where waiting for us to collect the prescription When we got there the person handling our prescription told us we need to wait about 45 minutes to collect it and that their colleagues at Guys where liars. We don't care who's lying we just need to be treated with respect Very about staff at both ends The NHS has outsourced their pharmacies and its even worse than before . It's now 6.43 pm we are still waiting for this medication for a parkinsons sufferer it's just not right"

"Over a period of about 2 years I have had medication delivered on at least 3 occasions. With the exception of one which was delivered at 1am by a very wet courier who came by motorcycle all were delivered on time. Without exception the couriers were professional and polite. I live in the countryside and am not easy to find."