Health Pharmacy

"I had my Covid seasonal booster on 14/09/2022, but by today 21/10/2022 I was chasing by my GP surgery & NHS messages over 8 times to ask me to book the vaccination. Obviously this pharmacy doesn’t do the online update. ☹️"

"My husband rang today,3/10/22, because the NHS record for my husband, daughter and I had not been updated with the Flu vaccination details following the date we took them, on 26/9/22, a week ago. We were assured on 26/9/22 that our NHS records had been updated. The female staff member who answered the phone, asked him to hold and didn't come back to him in 25 minutes! He rang again after half an hour and she took the details again, incorrectly! So he gave the details again! She said, "I am now updating the system." He was on the phone for another 20 minutes. He found her unprofessional and inadequate. There was no use of the words 'Sorry, please or thank you.' When he asked her name she said that it was company policy not to give names! He has never heard anything like this in 40 years of working life in the UK. He was left frustrated and annoyed following the unpleasant phone conversation. Further, she is giving an adverse impression about the business. This person certainly needs urgent training in good Customer Service."

"Lovely experience here - it was my first time here. Needed passport size photos for my baby - the lady who served me was so warm welcoming patient and understanding. Would definitely visit here again thank you again"

"I just had my second COVID-19 vaccine here, and everything went smoothly. The staff were friendly and it wasn't painful. My only gripe with the pharmacy is that I feel the stairs are a bit too narrow for my liking, however apart from that it's a very good place to get your vaccine"

"A fantastic Pharmacy! I am a support worker and came with the woman I support to get her second vaccine. We were taken care of from start to finish. All of the staff were fantastic and they even gave us water/ juice whilst we waited for 15 minutes after the vaccine. There was a lovely kind man who took our names at the door ( I wish I remembered his name- he wore glasses?) who also checked in with us as we waited. I recommend them entirely!!"