Mamas & Papas Edinburgh

"Excellent service , knowledgeable staff. Was slightly put off by the older reviews but didn’t need to be - was really impressed with how well we were looked after today :)"

"The staff were kind, respectful and knowledgeable (ask for Zoe). The store was well maintained and easy to navigate. The selection of items and price ranges were not as varied or vast as some stores, but were enough for my taste and budget. I plan on coming back for several items I found in store once I’m closer to my due date!"

"We are so impressed with our experience today. Susan was incredible! We are due in October , first baby and let's just say we were totally clueless when we arrived. Susan spent 2 hours with us and was so patient with lots and lots of first time parent questions! She was not pushy in the slightest and was not trying to sell us all the top of the range items. She gave us he'd genuine expert opinion on what products she thought were best and why. We had not booked the personal shopper experience in advance but she was so accommodating :) we only had to pay 10 % on our purchases today which allow us to get the discounts they were on this weekend . Got a delivery date booked and feeling so much more organised!"

"We’ve been to the Fort Kinnaird’s Mamas and Papas twice over the past couple of months and the staff couldn’t have been nicer on both occasions. It was quite busy the first Saturday we went but Melissa spent lots of time with us showing us the different travel system options and car seats. She knew them inside out and was happy to answer any questions and didn’t make us feel rushed at all with plenty of demonstrations. Having read some of the reviews here I wasn’t hoping for much but the service was spectacular. We went back today to find out more about the deposit and ordering process and Zoe was great at taking the time to talk it through for us and place our order. We’re so excited to have the pram picked and ordered and the team and Mamas and Papas made the whole experience very exciting for a first time Mum who didn’t have a clue what she was doing!!"

"Went last Sunday waited ...booked next available advisor slot went had coffee came back. Ignored by advisor still with original customer. Does being old and gray make you invisible?. Went to John Lewis superb service. Did not get exactly what I wanted but with adjustments it will be. The young new assistant was the only good part of that visit."