Burger King

"Wow what an unbelievable rude manager at Queensferry. We asked if the restaurant was open and she told us no and told us to get out of the building. Never will we go to a burger King again. We think her name was Eleanor but she needs serious customer retraining as she is a disgrace to your team. I hope the management read this and act on it as we are really upset and cannot believe you would employ such nasty people to deal with customers."

"If I could rate a 0 or even a minus score I would honestly, this service well sorry lack of service tonight was horrendous. Arrived just 19:52 to wait untill 20:15 to actually be even looked at then 20:20 till was served and that only the start of the horrible experience so after eventually been served when filling up juices the ice in machines not working the juice tasted like salt and chemicals when mentioned to staff all they done was a new cup not even bothering to look at machine then the second juice had what looked like oil dripps all down the cup when it was handed to us, we then received our order and was let out the shop after been locked in it, once sat in car we checked order and things just got worse had bought the king loaded cheesey fries to be handed a box of chips with legit like 4 little cubes on bacon on it and no cheese sauce, when went back to shop to raise issue was answered with what's the issue once we told him he then mentioned he has previously already had 6 complaints today about the King loaded cheesey fries, was then handed a portion with still little to no bacon or sauce on it as a replacement. Through the whole experience staff where giggling and laughing through the kitchen area or walking about like a headless chicken not knowing what to do. Look like they all just wanted to try close shop early to get home for there Friday night."

"Terrible service 4 people on back talking to each other having a laff no customer contact as such usually like a burger King this time hated it waited 15 mins to be served and told. Were busy when no other customers in shop"

"Absolutely my favourite fast food takeaway, sad to see it so forgotten by its HR as its clear to see its stuck with unfinished soft play areas that would have been a huge niche to have against there competitors. Great taste and really good value for money. The staff are really warm friendly and polite. Always will keep going back."

"Food was ok and the service was quick. Have to say though the place was quiet so I'd expect the service to be quick. As for nearly £19 for two meals n chilli bites? Found that to be expensive when it's a fast food joint with fast food qualities?"