My Round trips

"Avoid this company a guy called raj conned my family is £3.5 k ! No tickets no flight . Won’t even answer the phone anymore."

"This company are scammers. Took £1800 from us for a flight they cancelled at the last minute (less than 24 hours). No refund. Card company can't help because I have no written proof of cancellation, just a phone call. Cannot afford this."

"Do Not Use this company had a terrible holiday experience using these people. Booked flights in March to use in July. My partner made the booking her flight was ok but mine didn’t even exist I must off rang them 30 times to sort out in the end I had no flight. Still waiting for a refund. I got scammed £1,500 by someone telling me I had to pay a tax. My partner nearly also got scammed out off £100,000 by trying to get her refund. I’m just waiting on legal advise on this company"

"I telephoned My Round Trip after finding them on line. I was the lead passenger for a group of 5 people meeting in London to travel to Greece (2 from USA, 1 from Geneva and 2 from the UK) We had specific dates planned due to our tight schedules. I gave the dates for departure and arrival to London and paid the full amount. We then realised after a few emails that "Joe" had booked our dates 2 days early for departure and 2 days later for our return to London. We tried to contact Joe but with difficulty so contacted Easy Jet (our airline for departure) but they had no details of our booking. After hours on the telephone Easy Jet found the wrong date for our departure date and we had to pay extra to change our departure date. 2 passengers in our group had to pay extra to British Airways for their return date and 3 had to pay for hotel fof the extra 3 days. Overall, I found the customer service at My Round Trip very unprofessional as they used Easy Jet's logo to confirm our travel booking and also find it abhorrent at the attitude of My Round Trip when we questioned why our travel dates were changed when we had specifically asked for our required dates."

"I booked a flight for 4 of us (2 adults 2kids) from London to Dubai to visit friends for the end of 2021 when I had thought we’d be in a good place with COVID. However, Dubai was moved to red and things were looking far from straightforward. Anyway, I phoned My round trips in may 2021 to see if I could cancel my flights, then rebook when the whole situation was clearer. I didn’t want to risk travelling with 2 small children, and certainly didn’t want to faff around with tests, quarantine etc. My round trips first offered me a voucher but I requested a refund. They confirmed quite quickly that that would be fine. I was told to call back in 6 weeks to claim it.I read a few reviews about My round trips so was feeling very skeptical that firstly I would actually get my money back, secondly that there would be a lengthy delay, or thirdly that I may be charged a whopping admin fee. However, much to my surprise I called back and was told to expect the money in 5-10 working days. Then 4 days later I received the refund in full. I am grateful to My round trips for helping us out so swiftly. I will definitely be booking with them again once the global situation stabilizes. Thanks again!"