Ski Line Ltd

"Just returned from a holiday to Italy and Austria with a group of friends, all booked through Katie at SkiLine. Katie was interested and attentive to my requests from the beginning. She helped to add people to the booking, as others joined, and assisted in obtaining a refund for one friend who had to cancel. The choices we were provided turned out to be excellent places to stay, resulting in a fabulous time had by all. Thanks so much Katie!!"

"We have booked with Skiline before over 10 years ago. This time with the lack of snow in France everything was a bit more complicated but Elaine from Skiline was absolutely amazing. She was at the end of the phone or email throughout the tricky time. I can honestly say I would never book through another company, Skiline are amazing, but especially Elaine. I can't recommend this company, Elaine in particular enough. Thanks again Elaine."

"It has been over 2 year and Skiline has not refunded our COVID cancelled holidays and has not provided the promised vouchers for the next trip. I am very dissatisfied with the service."

"I have to admit that we've not yet taken the ski holiday, which might render this review premature at best. However, I have found the responsiveness, thoughtfulness, patience and professionalism of the Ski Line rep Elaine so exceptional, I had to mention it here. Even if we don't end up taking the holiday due to Covid or quarantine or whatever, Elaine has been fantastic. A great asset to this company; I hope all the reps are as terrific as her."

"Beware of Ski-Line Booked a holiday with Ski Line back in August 2019 .. paid in full £18k. Holiday was cancelled due to COVID-19, Ski-Line contacted us at 10.30 night before travelling. We are now 10 weeks on and have still not received a refund after numerous correspondence and telephone calls. They received payment from us promptly and are not complying with regulations to refund our money. No customer care whatsoever, we are left high and dry."