loveholidays
3 Shortlands, Greater London W6 8DA, United Kingdom
About loveholidays
Welcome to loveholidays, your one-stop-shop for unforgettable trips and unforgettable experiences! We are a travel agency that offers easy and flexible holiday packages, catering to all kinds of travelers with a diverse range of interests, preferences and budgets. Strategically located at the address 3 Shortlands, London W6 8DA, United Kingdom, we aim to make your vacation planning and booking process as hassle-free and enjoyable as possible.
Our team is composed of passionate travel enthusiasts who are dedicated to providing personalized services and tailor-made packages that cater to your every whim! Whether you are looking for a romantic getaway, a group trip, a family vacation or just some quality alone time, we have an extensive range of holiday options that will suit your needs. From all-inclusive beach resorts with stunning sea views, to solo adventures in exotic destinations, or even action-packed trips with lots of thrills and spills, we have something for everyone.
At loveholidays, we firmly believe that every traveler deserves to have a unique and fulfilling travelling experience. That’s why we offer a variety of options that are specifically designed to meet your individual needs and preferences. Our online booking platform is extremely easy to use, and we pride ourselves on providing a stress-free and streamlined booking process that enables you to plan and book your dream vacation with confidence and ease.
So, whether you are looking to escape to the sun, embark on an adventure, or simply want to recharge your batteries, loveholidays is here to make your travel dreams a reality. Join us today and discover why we are one of the leading travel agencies in the United Kingdom!
Photos of loveholidays
3 Shortlands, London W6 8DA, United Kingdom
Opening hours of loveholidays
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of loveholidays
"Having an absolutely terrible experience with Love Holidays. Booked a family trip as a Christmas present. I have dealt with at least 14 agents with no resolution both on chat and phone. It refers you to the chat facility and that has blocked me from resolving. Chat option gives me a reference to call and phone number gives an automated response that there is no more they can do for me without knowing what I am asking. I paid for an upgrade hotel and it did not go through for 2 days so I missed the deal. I then requested a move to another hotel and room allocation when my request was actioned is not correct. My request is still available on their website tonight and we are travelling in 2 weeks and have been told they cannot do anything with our hotel. I logged a review on trust pilot and ai was promised 3 call backs which never happened. Book your holidays through a reputable agent. These guys just take your money and if any problems tough. I dread to think what happens if you have problems abroad."
"TERRIBLE COMPANY, PLEASE AVOID I have no idea why there are so many good reviews for this company. Appalling service and will never use again. I booked a holiday and then changed the destination within a few hours due to hubby and visa requirements. In no clear communication does it state that the customer is responsible for changing flight information should they change destinations. When the booking confirmation came the flights were showing the new destination so I didn’t even think there was an issue. It was when we decided to do an early check in that the problems started. On the “manage my booking” section under flight reservation it stated “self-booked”; not having a clue what that meant we proceeded to get in touch with love holidays. We used the chat function and waited 2 hours to get through to someone; who was incredibly unhelpful and kept telling us to contact the airline. We contacted the airline who told us that love holidays are at fault and failed to notify us of the proper procedures and have had many people have the same problems we were facing when using love holidays. We ended up paying an additional £180 to change our flights as we had fallen outside of the grace period unbeknownst to us. My holiday hasn’t even started and it’s already awful. I will never use this company again and I’m now having to go through a cumbersome complaints process to try and get my additional payment back. AVOID!"
"Booked a holiday to Turkey. The price was good so confirmed booking. It was easy to use and very simple. Simple tool station to amend booking. Was a little frustrated to be asked for extra money for flights after I confirmed the booking but was offered a 50 percent deduction on the extra charge which I thought was very generous so I kept my booking. Was extremely happy they where willing to find a solution to the problem to make the booking happen. I would recommend loveholidays as the process and the problem management where very good. I am a big fan of doing everything on line and via email. No shops or long phone calls."
"Terrible love holidays experience: The love holidays experience has been one to forget. At first it all looks easy to book and pay but the service stops there! Once you’ve booked, you will need to arrange transfer which are not included, if you’re flights are with Ryan Air then you pay extras for baggage plus, you pay a small fee to have your booking confirmed by Ryan Air so you can access your booking on their site. The real issues came when we had no running water at our “5 star hotel” for 4 days! We reported it to the hotel, like everyone else, and we had to await the fixing of the problem and liaise with Love Holidays - at first they were responsive and communicated well but the crux of the issue is this: THEY ONLY OFFER 20% MAX REFUND ON THE DAYS AFFECTED! As a travel agent, you expect them be on your side, but that policy just highlighted that they are only out to protect themselves. The lack of running water meant my wife and I couldn’t shower or brush our teeth for 4 days, but Love Holidays quantified that by 3 nights and offered £135 compensation. People who booked direct with the hotel got 4 full days refunded, no questions asked, from the hotel. It really has affected our holiday and taken enjoyment out of the holiday but as soon as you question the compensation amounts, Love Holidays closed the case as we supposedly rejected their offer. I’m sat here on holiday having to call Love Holidays to re-open a case: 1. We were in discussions re: compensation 2. The water issue has still not been resolved 3. I don’t want to continue this discussion after my holiday Date of experience: 09 September 2022"
"I just booked my first ever holiday with Love Holidays. The process was very easy and the support was great (worth mentioning it is all on-line so may not suit everyone). They really came up trumps when my flights were changed, less than a week before we were due to fly, and sorted out the changed dates with the hotel etc. Highly recommend and will definitely book with them again"
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