Sackville Travel
About the Business
Welcome to Sackville Travel, your premier travel agency located in the heart of London at 203 Stockwell Rd, SW9 9SL. Our team of experienced travel consultants is dedicated to delivering exceptional customer service to meet all your travel needs. Whether you are planning a family vacation, corporate retreat, or solo adventure, we are here to make your travel dreams a reality.
At Sackville Travel, we understand that every traveler is unique, and we pride ourselves on our personalized approach to travel planning. Our knowledgeable staff takes the time to get to know each client, their interests, and travel preferences, ensuring a tailor-made journey that exceeds expectations. We offer a wide range of travel services, including flights, hotel accommodations, car rentals, cruise bookings, and tour packages to popular destinations worldwide.
Our commitment to providing exceptional travel experiences is evident in our attention to detail in every aspect of trip planning, including itinerary development, travel documentation, and ongoing support throughout your journey. We strive to make every travel experience seamless, stress-free, and unforgettable.
As a point of interest in the community, we are proud to call Sackville Travel a part of the vibrant Stockwell neighborhood. We provide a welcoming environment where travelers can leisurely browse destination brochures, engage with our team of travel experts, and receive expert advice on their travel needs.
In summary, Sackville Travel is your one-stop-shop for all your travel needs. Stop by our establishment, located at 203 Stockwell Rd, London SW9 9SL, or give us a call to start planning your next dream vacation. We look forward to hearing from you!
Photos
Location & Phone number
203 Stockwell Road, London SW9 9SL, United Kingdom
Hours open
Monday:
9:30 AM - 5:30 PM
Tuesday:
9:30 AM - 5:30 PM
Wednesday:
9:30 AM - 5:30 PM
Thursday:
9:30 AM - 5:30 PM
Friday:
9:30 AM - 5:30 PM
Saturday:
9:30 AM - 3:00 PM
Sunday:
Closed
Reviews
"They need to improve their customer service. I made several enquiries last week, and the man, on the phone, was snappy, not friendly at all We deserve better customer service even if the plane ticket was cheaper, I felt I could not book with them."
"I am so disappointed in the customer service. I wanted to support the local travel agents, but the staff are desperately in need of training. I went in to enquire about a package holiday for three months time as I have the week booked off from work. The staff member just shook her head and said she didn’t have anything. I was confused as it was reasonably far in advance, and in off peak season. She then clarified that it was very expensive. Again, I was confused as I hadn’t told her my budget, and I am well aware of the prices as I have been to the Caribbean multiple times within the past couple of years - including Christmas. Therefore, it was clear that she made an assumption about what I could afford. After I said I wanted to know prices. She said she didn’t deal with package holidays and had to wait 15 mins to speak with someone else. If she couldn’t book package holidays, then what was her purpose working in a travel agents?. To anyone reading this, please just go to caribee in Tooting. You’ll get a friendly advisor who book a holiday to suit your needs."
"Very poor service. Unprofessional and slow to communicate. Still waiting on refund for cancelled flight (almost a year now...). I would advise that people look elsewhere and do not risk booking with Sackville . Very quick to take your money but poor handling any issues ... They should not be allowed to operate until they resolve their poor after sales service"
"Staff have a bad attitude! They almost seemed annoyed I found a good deal on their website and so decided to increase the price before I could secure it. Hung up on me more once!"
"For anyone leaving poor reviews I am somewhat surprised. I have been using ST for the past 5 years and always found them professional. They provide updates in a timely manner by email. No complaints."
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