TUI

"Great experience booking our holiday in store this morning with Alan. Alan was really friendly! we had a lot of questions as we haven’t been away since 2016. We spent just over an hour together discussing all aspects of our holiday and booking it, and I never felt hurried or rushed or things were too much. The experience was very personal and Alan made sure all our needs were catered for. Thanks Alan and TUI! I’ll be back in to see you to check in soon!"

"Today we visited TUI Staines and walked out with a holiday booked in the shortest amount of time and fully confident that the advice we were given was truthful and honest! Alan is an asset to the company! He was super pleasant and so calm and personable. Never once pushing us to book anything with a sales approach. This really is was a breath of fresh air. We have always booked our holidays online, but fair to say we will be visiting Alan again soon to book our October trip away! Thank you Alan and we will see you again real soon!!"

"I don't normally bother to write reviews but I have to say that Alan was brilliant at helping us find a holiday that we were all really excited about after we weren't able to book our first choice. Really knowledgeable and far easier working through all the details with someone who clearly knows their stuff rather than trying to do it yourself online. Great service, thank you!"

"Fantastic customer service when we went in there looking for a holiday. Noami was Extremely helpful she showed us loads of beautiful and affordable destinations till we were both happy and chose Italy. Thank you so much for all your help and we are so excited for our holiday! Would highly recommend visiting this store over booking it online it was so much easier through an agent and they price match in store which was a massive bonus."

"I have booked 3 holidays for this year with Alan at the Staines Branch.. I have booked previous holidays with him as well and always go on recommendation with Alan or we come up with the same holidays. Alan is very knowledgeable and is fantastic at his job and we have never had a bad holiday.. We have previously booked Mexico,Maldives,Florida,Turkey,Cyprus and NewYork & Mexico for this year.. If ever I have a problem or need anything Alan is always their to help. I would recommend and have recommended Alan to my friends as his Customer Service skills are superb. Alan is always friendly and always has a smile nothing is too much for him. That’s why I have given Alan 5 Stars… Emma Hopkins ( A very happy customer)"