Hallmark Jewellers Halsall Lane, Formby, Liverpool L37 3PX

"My wife had 3 rings enlarged, one of which was treebark patterned. They did a lovely job with no obvious repair marks. The staff were very nice and did and excellent job on the sizing. I'll definitely use them again and would recommend them to others"

"Fantastic level of service, along with excellent advice, all with a friendly smile from John as well. Repairs and alterations done at more than a reasonable price, to a very high standard, & promptly."

"If I could post worse than 1 star I would. Poor service from the start. Handed in my watch to have a simple battery change. Got told to come back 10 minutes later. I went back around 20 minutes later and my watch had no hands on it. I was told that I handed it in like this, I however know that this wasn’t the case. Who’s hands just fall off their watch? They then suggested that I had to go to return it to the manufacturer to be repaired. All of this, just so they didn’t have to admit they can’t fix a simple trainee level mistake. I called another local jeweller, he repaired the hands and replaced the battery in less than 5 minutes free of charge. I went back into the shop to inform Hallmark the watch had been fixed and I was not happy with their service. Then proceeded to be intimidated in front of other shop users from the rude female shop assistant behind the counter shouting at me loudly with absolutely no customer service skills. Would not recommend to use them. (This is my sons account as I never leave reviews, but this time I felt the need to)."

"Excellent jewellers. Made alterations for me that the previous jewellers said were not possible and did a fantastic job for a fantastic price. Only criticism is they dont keep you updated as you go along like if there is any delays etc but maybe that's just because it was a busy period. Saying that they made alterations for me the same day twice now which was super fast and amazing service. I would highly recommend this jewellers they seem so trustworthy and have a great team of lovely staff, just so happy to deal with you"