Ernest Jones 67 South John Street, Liverpool L1 8BU
About the Business
Ernest Jones is a premier establishment that offers an extensive collection of high-quality jewelry, watches, and accessories both online and in-store. Their store, located in the heart of Liverpool One shopping area, is a popular point of interest among locals and tourists alike.
As a well-established jewelry store, Ernest Jones takes pride in their impressive selection of engagement rings, wedding bands, diamond jewelry, and luxury watches. Their team of expert gemologists and jewelers are dedicated to ensuring that every piece of jewelry is of outstanding quality and craftsmanship.
Beyond its exceptional range of products, the Ernest Jones store delivers a memorable shopping experience, with elegant and modern store designs that showcase the brand's timeless pieces. Their knowledgeable staff is always happy to assist with any questions or help you find that perfect piece that suits your style and budget.
The jewelry store's online presence is equally impressive, with a vast collection of products that can be purchased through their website. Ernest Jones' commitment to their customers goes beyond providing exquisite pieces, with their extensive range of services that include repairs, valuations, and extended warranties.
Ernest Jones is undoubtedly a leading destination for those seeking the very best in jewelry and accessories in Liverpool. Whether you're in the market for a stunning engagement ring or a statement timepiece, Ernest Jones is sure to exceed your expectations.
Photos
Location & Phone number
Unit 53C, Liverpool One, 67 S John St, Liverpool L1 8BU, United Kingdom
Hours open
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
11:00 - 17:00
Reviews
"Disrespectful employees, I was trying to explain an issue I had with 120 pounds bracelet that tarnished in less than a month, began to argue with me and tell me I wasn’t right and the bracelet is obviously going to get scratched because of the design of the charms, wasn’t interested in what I had to say. In addition to this I got ignored whilst employees would just go into the back after they had finished with another customer and saw me waiting and didn’t return to ask me if I was interested in anything. He then said there’s nothing he can do other than send it back to micheal kors, don’t understand why you’re selling low quality jewelry and then can’t deal with the issues that come along. I will never shop here again."
"In-Store service is fine...but try dealing with their customer service on the phones...its absolutely abysmal...they lie time after time and expect you to wait indefinitely for wedding rings to be delivered. I cancelled my order and went elsewhere. My advice is read reviews carefully before you visit Ernest Jones."
"Wandered L1 looking for jewellery stores. Went in a handful of them and my last was Ernest Jones. Elderly guy greeted us, he had charisma and confidence. He was attentive and talked through details about wedding rings. Most importantly he didn't hesitate to letting us try on a few. This was very different to Goldsmiths. It's a shame because on this occasion I gave Ernest Jones my money on the basis of the customer service. And I'm happy to say I pick my wedding ring up in a couple of weeks, hopefully from the same guy who gave me such good customer service"
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