Boots
About the Business
Boots is a leading institution that has been at the forefront of healthcare and beauty for over 170 years. Located at the prime location of 22/23, The Grand Arcade in Wigan, United Kingdom, Boots is an established point of interest for locals and tourists alike. The store is conveniently located in a bustling shopping complex and offers a wide range of products and services to cater to the needs of its diverse clientele.
Boots offers a comprehensive range of healthcare products, including medication, supplements, first aid and health monitor equipment. The pharmacy within the store is staffed by qualified pharmacists who are always available to provide professional advice and guidance on the best products to suit individual needs. They also provide a prescription service, a private consultation room and access to healthcare advice and support programs.
In addition to healthcare products, Boots offers an extensive range of beauty and grooming products, including skincare, makeup, haircare, and personal hygiene products. The store also has a range of luxury beauty products from leading brands, making it a go-to destination for beauty enthusiasts.
Boots is also home to an optical department that offers eye tests, glasses, and contact lenses. The department has qualified optometrists who can advise on the best eyewear to suit personal style and vision requirements.
The store is designed to be convenient and hassle-free, offering easy access to all products and services. The staff is friendly and knowledgeable and always willing to provide assistance and advice to their customers. Furthermore, Boots offers online shopping with the same comprehensive range of products they offer in-store, all available with the added convenience of home delivery.
Overall, Boots is an institution that offers outstanding value, excellent customer service, and a diverse range of products to cater to every need. Whether you are looking for healthcare products, beauty, grooming, or eyewear, you are sure to find exactly what you are looking for at this established point of interest in Wigan.
Photos
Location & Phone number
22/23, The Grand Arcade, Wigan WN1 1BH, United Kingdom
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 5:30 PM
Sunday:
10:30 AM - 4:30 PM
Reviews
"The make up sheves are quite empty. Needs more and better stock."
"Went in the Grand arcade Boots, collected my order, spent over 70 pound for free gift for the order, the gift was leaking, but the store don't stock it, the lady Shauna couldn't do enough for me, went upstairs and replaced it with similar products, her customer service was impeccable, your store should be proud."
"A vast selection of medicines and pharmacist assistance, excellent and patient.The cosmetic counter assistants are knowledgeable and offer a variety of opinions"
"Yesterday afternoon I returned an electrical item for a refund to the Boots store in the Grand Arcade in Wigan town centre. I spoke with a lovely lady called Janet working on the till. I explained the reason for my return, and she was brilliant. She processed my refund efficiently, and with the minimum of fuss. Janet also corrected the missing points to my advantage card. She was kind, friendly, polite, and patient. She answered all my questions competently and professionally. It was a pleasure to speak with her. I wish all store staff demonstrated the same level of customer service expertise as Janet. Well done to this lady!!"
"Called for my repeat prescription, usually very good. Only 2 of the 5 items were available. Was told by the 12 Yr old assistant "the doctors hadn't sent it". I asked what can we do she said "call them" and walked away. I called them to be told boots hadn't in fact ordered the whole prescription, just the two items that were dispensed. You lied boots, you lied. Lost yourself a customer in the process too"
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