Medivet Newton le Willows,

101A High Street, Newton-le-willows WA12 9SL

"We had to change vets unfortunately, but prior to that, Claire did a fantastic job of looking after our Logan and also Poppy."

"Interested more in upselling than animal care. I took my very poorly dog to them twice in a week because she was clearly off (incredibly hot belly to the touch, a weird smell) and the vet insisted she was okay. The vet then produced a comb and ran it through her fur and excitedly told me she had fleas (she's treated with Frontline) and emotionally blackmailed me into buying flea stuff for the house. I spent hundreds of pounds in consultation fees and meds that week. I took my girl to another vet the next day, and they immediately diagnosed pyometra and operated on her the next day, saving her life. She would have DIED under the care of Newton Vets. They also refused to give me a prescription so I could source cheaper meds online due to their exorbitant costs, unless I brought her in for a spurious check up and paid £25 for them to write it out. The law is that they can charge a "modest" fee to write out a prescription. Utterly awful practice, and I wouldn't trust them with a mouse."

"Been with this vet for over five years. Recently I attended their tiny surgery for one reason - to have my dog expressed. This was a return visit. I had been in the week before, however they were only able to do half a job. When I arrived they started weighing him, and began prepping his vaccinations. I told them very clearly this wasn't why I was there. She seemed bewildered. After paying over £150 I questioned the charges. I was basically told this was a reasonable price. £50 for 20 seconds on the second visit. It doesn't matter how "professional" you say you are, nobody is worth over £9000 per hour."

"Fantastic vets who look after your dogs top class. Easy to get appointments and or speak to Vets over the phone. Ive been with Claire for 8 years and shes the best vet in our town. 5*"

"Only just joined this practice but they have been amazing - genuine care for our dog & attentive after her operation xx"