Boots

"Went for our flu jabs. Caroline the pharmacist was amazing with our daughter who had special needs. Will defo go back for our boosters."

"Helpful staff, I've had my flu vaccine here over the last couple of years & have been impressed. Also, the No 7 products are good. My only grumble is that they could do with updating the store."

"I had the misfortune to shop at Boots Matlock, they are seriously understaffed and it impacts customers as people queueing are leaving in frustration. I was there about 15 mins and after waiting for ages I was told to go to the cashier near the door who was walking round the shop finding things for a young woman and chatting for ages before she finally served me. I told her I had been waiting for a long time and customers were not being treated fairly she said oh and was disdainful. I expected her to apologise but she was huffy. There is another chemist called Manor Pharmacy where I will do my shopping in future. I would have thought the cashier would have passed my comments on to management instead of being rudely dismissive to me instead you have lost a customer of 65 years."

"Queued for half an hour for a prescription pick up, queue was by the door! Not a solitary occasion either! Prescription had been sent from GPS previous day, still not ready. Unfortunately the pharmacy service is appalling since Phoebe left. Last 2 visits for prescription, things are back to normal, quick and efficient, great, well done!"