Delta Mersyside Ltd,

200 Strand Road, Bootle L20 3HL, United Kingdom

"I’ve worked in a couple of salons and there’s been horrible stories that the guys here pretend they don’t know the way and that they don’t speak English and lock the doors keep driving round. God knows what for?? With young girls as passengers. Unfortunately I’ve just had to book a taxi for my daughter I asked are you sure she’s safe registered driver etc? He said how do I know? If your not happy don’t get a taxi. That was his response"

"Wish I could give 0 stars. I booked the taxi yesterday to pick me up at 7am the next day to get to John lennon airport about 5 minutes by car from where I live. When it was 15 minutes late I've rung the company only to find out that it should be with me shortly. I gave up after half an hour. Having no other choice I had to wake my neighbour up and ask if he could give me a lift. He did. Delta unreliable terrible experience. Avoid."

"Called 40 mins before my shift at work the taxi arrived 10 mins after my shift started driver didn't speak English and couldn't understand what I said. When he finally figured out where I was going he told me he didn't know the way and that his satnav couldn't find the address. Canceled that taxi and booked another was told I was on priority that was half an hour ago. Joke of a business use Britannia instead at least their drivers know where they're going"

"Priority booking is a joke, priority doesn’t exist, when they was using the app was a better and quick service. Some times get the taxi in 5 minutes and others time have to wait more than 40 minutes, so where is priority booking? Drivers very kind, no trouble whatsoever, good company in general and cheap, better than cabs. Please do your own app."

"Its a absolute shambles. I have used delta 15 years. The last 3 years have people who can't speak English and you feel racist cos communication is impossible. Complaints are treated like the employment. Zero care for customer safety/service. Uber makes it easy cos you fail at customer service and genuine concern. Delta is a shocking example of society and hope who ever reads this does not use the service. A business is good wen managed properly its lacking in honesty. PLEASE AVOID"