Britannia Taxis - Huyton

"Every time I use these taxis something happens I get locked in the car or charged 15 pound for my own medication back when the taxi only cost me 7pound to get to where I was going or them taking my phone what fell out of my bag and throwing it out of the taxi and attempting to get into my bank app I’m absolutely disgusted avoid"

"Taxi from Old Swan to Huyton .No visible trip information displayed on dashboard. Charged £15. When asked where that figure came from the driver produced a phone which showed 15. I thought it was a bit much but reluctantly paid. Since found out that £13 would be more likely. Won't be using them again."

"Phoned up on saturday 25/6/22 to book a taxi from st.helens to Knowsley Hall and a return for later on. Driver taking us did not know where he was going, took wrong exit off round about, even after being given the postcode, made us late for wedding reception. The taxi we pre-booked to pick us up for return trip never turned up. My father-in-law’s taxi turned up and took them home which was around £13.80, the taxi driver said he woukd go back for us for an extra £28, but would need paying before the journey. We rang several times to find out where our taxi was that should of arrived at midnight and was advised waiting for next driver everytine we rang. So we started to walk home to st.helens from Knowsley Hall, hoping that we may get a message that the taxi is on its way, but no. Walked all the way home and still no notification regarding the taxi, arrived home at 1:45am, tired, cold and my wife had blisters on her toes. Still no message or notification by sunday afternoon Would not reccomend at all to anyone."

"The worst carrier !!! I ordered a taxi yesterday doing a pre-order because my car broke down and my wife had to pick up the children from school. Everyone who has a child at school certainly understands perfectly well how the collection system works and knows that it is impossible to be late, so by ordering the driver I added some time to be sure that my wife would not be late. Imagine her frustrations when, standing ready to go out with our little daughter, the taxi was already 15 minutes late. Despite the rain, she decided to go on foot, then after a few minutes she got a message that the driver was on the way. Finally, the driver came and she picked up the children after time, but the taxi driver had no idea about my note in which I described the route, so what is this option for?!? Never use their services!!!"

"Booked taxi through app it accepted booking but would NOT give a pick up time. Rang office got through after 20 mins could still not give pick up time just told to wait. I waited and waited and then they then cancelled my booking! Never use these totally useless and a big waste of time shame on you Brittania taxis!"