Stocalfe Response Ltd
Langford Way, Appleton Thorn, Warrington, United Kingdom
About Stocalfe Response Ltd
Stocalfe Response Ltd is a leading car repair establishment situated in the heart of Warrington, UK. Our location at 145, Stretton Green Distribution Park, Langford Way, Appleton Thorn is conveniently accessible for all those who require our services. As a trusted and reliable point of interest for car repairs, we understand the importance of having a dependable and efficient car mechanic.
At Stocalfe Response Ltd, we are committed to providing our clients with the highest quality of service. Our team of experienced and skilled mechanics are equipped with the latest tools and equipment to diagnose and repair any problems with your vehicle. We always ensure that our clients receive the best possible advice and recommendations for their vehicle's maintenance, ensuring that it runs smoothly and efficiently for as long as possible.
Our services include the full range of car repairs, from minor problems such as flat tires and battery replacement, to major mechanical issues such as engine or transmission repairs. We use only the highest quality genuine parts so that your car is always running at its best, and we believe in providing transparent pricing so that our clients know exactly what they are paying for.
We take pride in our excellent customer service and endeavour to make the repair process as stress-free and as easy as possible for our clients, whether it's arranging a tow-truck to pick up a car, or providing a courtesy car while repairs are being carried out.
At Stocalfe Response Ltd, we believe in always putting our clients first and providing them with the best possible service. If you require any car repairs or maintenance, don't hesitate to contact us today. We're always here to help!
Photos of Stocalfe Response Ltd
145, Stretton Green Distribution Park, Langford Way, Appleton Thorn, Warrington WA4 4TQ, United Kingdom
Opening hours of Stocalfe Response Ltd
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Stocalfe Response Ltd
"Stocalfe have been one of the worst companies, I have every worked with. No communication at all throughout the process and everytime I call or email, noone assists or passes me to management. The hire car was picked up and one would assume that means my car would be repaired and ready. I get no update and have to chase myself. Then I find out its been in storage for 2.5 months nothing has repaired and they are refusing to fix it. All with an accident that wasn't my fault and I have been left high and dry with no car and they are refusing to release mine which is still not repaired until my actual insurance pays a fee. This process has been ridiculous and I recommend noone deal with this company."
"Great help from the people at Stocalfe, they manage to put you through to the right people and provide great service. I was helped by Guy Gillespie, a fantastic rep who managed to answer all my doubts and queries and is now helping me throughout the process."
"A great service by them from start to end of the route. I used their services and I did not have to pay my future insurance , saved my cost. I was provide a good car also had enough room for my family members. They did guide me clam quickly . Thanks for the help. Highly recommended."
"Dealt with these utter con merchants by accident and 2 years later, I'm on the hook for £4k and the stress is still ongoing. After a very straightforward, no fault accident (someone changed lanes into me, they admitted full fault), I googled my insurer and must have accidentally clicked the wrong link and my call went through to this mob, who done nothing to identify themselves and actively hid their identity as a third party. They answer the phone as "The Claims Team" and when I asked are they Churchill, they replied "Yes, we handle claims from Churchill". They went on to arrange my hire car, which I had on my fully comp Churchill insurance. I asked is this a courtesy car and I won't be charged for it. They replied "Yes, we're arranging the car as a courtesy and any costs will be recouped from the other party on your behalf". I asked this twice if no charges would be on me, and they said no, all will be reclaimed from the other party. Roll on a few months later, I find out I called a third party claims company, not my insurance provider, my hire car was a credit hire and not a courtesy car, and I am liable for all charges if the third party don't pay up. 2 years later, it's going to court and I'm on the hook for £4k. Avoid this mob like the plague."
"1 week and 4 days since the accident happened and I still didn't get a replacement car. My car is a total loss and I need to wait for the payment to get another one, but I supposed to get a hire car until that is sorted. On the day of the accident (Friday) they said I will get one Monday the latest. Monday when I called they said that someone will call me back to confirm when I will get the car, and of course nobody called (they never do). Tuesday when I called they said that they have cars but no drivers to deliver so they asked to wait till Thursday. When I called Thursday, they said the car will be delivered in the weekend, and of course that didn't happen. Monday I called again and spoke to the Hire team but they said that they have no cars and a complaint has been sent to the manager and he will contact me first thing on Tuesday. Surprise, nobody called until lunch time and I called again, they still couldn't tell me when I'll get the car and the manager will call me in 4 hours at my request, but nobody called. In all this time I can't go to work and close to get in trouble for that. I'm more stressed with Stocalfe than the day of the accident. Very dissapointed with them and I wouln't recommend to anyone. Well done Stocalfe! You managed to ruin every one of my last 11 days!"
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