Crooks Veterinary Surgeons 240 Wellgate, Rotherham S60 2PA

"Extortion prices ! Been with these guys for years and don’t give u any lead way at all. Rather see ur pet in pain than actually help. Don’t use these vets!! Money money money"

"Didn’t tell me that my healthy pet club was renewing and didn’t tell me that the prices of my healthly oet club was going up!"

"Never really had an issue, until now. My dog required emergency treatment yesterday and all was good. However today, a Saturday, things are again concerning and I needed advice. It seems that Crookes use a service for our-of-hours issues which is basically outsourced to Springfield vets under the name of MiNightVet. What has riled me is that I have just been told “because your dog is not registered with us (Springfield) the consultation will be subject to other charges and fees.” Why?? They clearly have access to the crookes IT system. Get this straight I don’t mind paying a bit more for the service but £200 just for a consultation!! Christ on a bike!! On top of this Crookes are therefore knowingly using a service that basically charges their patients more for the service, thus potentially putting their patients at a disadvantage and possibly greater risk of the help being unaffordable. Ergo the service is possibly detrimental to their patients by sheer nature of the extra charges and fees. So much for caring for all animals equally. Crookes and Springfield need to give their heads a wobble. You’re better off simply being with Springfield in the first place, just in case you ever need emergency advice or treatment."

"Thanks to all involved, from reception staff to the medical team. Managed to fit my pet in at short notice while fully booked. Showed genuine concern and gave me confidence he was left In the right hands under worrying circumstances."

"Would not recommend bringing your animals here. A few weeks ago I lost my lovely cat. The past few years he regularly attended routine appointments and had procedures that were costly. The most recent check up in May/June was a complete and utter failure, it seems like during these checks up barely anything was checked other than his nails and gums. Looking back the check ups were ineffective in highlighting any issues with my cat. When the nurse brought him out we barley understood what she was saying as she was so quiet. In my view the check up was too quick and not enough examination happened. When we had concerns she reassured us he was fine even though he had a funny turn the week before. She said he was in good health and there were no issues. September this year I had to take him back to the vet due to him not eating and only drinking water. Whilst he was there they couldn't determine what was wrong so a blood test and a booster shot was needed which cost £150. Two days later results back which suggested he had kidney failure, to get a full diagnosis we had to send him to another vet surgery due to Crooks not having the facilities (which is something we have experienced before) to examine him further - at this time we didn't know death was on the cards so soon. At the new vet they found he had two enlarged kidneys which I guess was discovered from them examining him properly as no scans were carried out. How the hell did Crooks not pick up on it?? Due to the severe nature of his kidneys it is very likely he had issues with his kidneys for a while however Crooks did not pick up on it. The new vet surgery was baffled. At Crooks all you seem to do is spend. November - £300 for a teeth removal which was a success however weirdly a few weeks after the op he developed black marks on his nose. I believe he didn't received the proper care and as a result passed away. Would not come here again !!!!! Healthy pet club = a scam"