Hockley Mint 65-69 Warstone Lane, Birmingham B18 6NG
About the Business
Welcome to Hockley Mint, the premier establishment for exquisite and bespoke jewelry pieces located in the heart of Birmingham's historic Jewellery Quarter. We are proud to be one of the UK's leading jewelry manufacturers and suppliers, offering a truly unique experience for our clients with a range of customizable options, impeccable craftsmanship and exceptional customer service.
At our store, you will find an extensive selection of jewelry pieces, from classic and traditional to contemporary and cutting-edge designs. Our wide range of exquisite pieces includes engagement rings, wedding bands, earrings, necklaces, bracelets, and much more. From the simplest designs to the most intricate and delicate pieces, our experienced craftsmen use only the finest materials to create masterpieces that will last a lifetime.
Here at Hockley Mint, we understand that each individual has their own unique style and preferences when it comes to jewelry. That's why we offer a bespoke service to our clients, giving them the opportunity to work closely with our talented designers and craftsmen to create a truly personalized piece that represents their style and identity.
Our commitment to excellence is evident in all aspects of our business, from the design process to the finished product. We pride ourselves on our exceptional customer service, providing a friendly, welcoming and professional environment to help guide you through the selection and customization process.
Visit us at our iconic location on Warstone Lane, where we have been a fixture in the Jewellery Quarter since 1952. Our store is not only a point of interest but a hub of activity where you can witness skilled artisans creating masterpieces in our workshop. We look forward to seeing you soon and helping you create a timeless piece of jewelry that will be cherished for generations.
Photos
Location & Phone number
65-69 Warstone Ln, Birmingham B18 6NG, United Kingdom
Hours open
Monday:
08:30 - 15:45
Tuesday:
08:30 - 15:45
Wednesday:
08:30 - 15:45
Thursday:
08:30 - 15:45
Friday:
08:30 - 15:45
Saturday:
Closed
Sunday:
Closed
Reviews
"Been a number of years since dealing with the good folk at Hockley Mint. Once my ‘dormant’ account was reactivated, I placed my order and everything seemed AOK. When the order was ready for collection, regrettably there was some confusion as regards the order quoted/estimated cost and the final invoice due. Thankfully, a delightful lady by the name of Michelle, (who, thank goodness had worked at HM for many years and was known to me), got involved and sorted the issue out to my absolute satisfaction. The overall service, quality and cost/value of the products turned out to be excellent, thanks mainly to the lovely Michelle, whose commitment to please her customer proved invaluable. I shall now have every confidence in returning to purchase further items from HM."
"One of the male receptionists had a bad attitude! He was very impatient and rude to me and my friends. Suspected of racism, he and his colleagues whispered about us and winked at each other while I was discussing it with my friend. Never step into this place again."
"Amaizing customer service from casting and front house a items sent before 1 are casted next day with no extra charge Also special shout out for rob and Gina for there friendly and welcoming presence"
"Rob and Georgie are fantastic at the counter really helpful and always going the extra mile to help me! All my casting is now done through Merril because of there customer service and being so efficient at there job and the team in casting including Pam. Will be recommending to others!"
"Lots of mistakes, slow and poor customer service. Just had the wrong order sent to me and my castings, mould and master sent to a different customer. No urgency in trying to sort it out or thanks for me sending the other customers work back to them. Very disappointed."
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