Hillman Vets

"I think it's a well-managed, accessible and broadly friendly practice. I have found reception to be a bit hit and miss. My initial appointment call and callback (they had a shortage of kennel cough vaccinations, so they had to call me when the shots were in stock) were curt and unfriendly, and when I visited reception was deserted. Then, a flurry of people passed through, without acknowledgement, and disappeared again. However, once I did meet someone face to face, they were friendly and chatty, and the vet himself was very warm and excellent with my very, very nervous dog. The cost was more than I expected, as no one had discussed prices with me beforehand. I had to sit with a very anxious dog in reception with several other pets who were there because reception was slow and/or appointments were lagging. On the plus side were the people, who were friendly and very easy to deal with face to face, once they engaged."

"Both my dogs are treated here. The surgery is very clean and the staff are friendly and efficient. The vets are great and clearly care about the animals."

"Great service, brilliant vets. Very reactive and helpful. Alberto the vet makes my dog feel safe and settled and he makes me feel like he has time to listen. V poorly dog, but he always makes me feel like he really cares. All staff polite and helpful."

"We have used this vets for all our dogs over the years. Tonight our dog has been taken ill.. I have rung and the response is we have no apps left you can ring our out of hours which is Birmingham or Telford. I explained she can't travel that far. They were simply not interested..... we have spent thousands and thousands with this vets. Surely an animals welfare should be the priority. But not where they are concerned. I will never use them again ever.i suggest you don't as they are not there in an emergency within open hours.it would have taken a few minutes to check her."

"Couldn't thank this place enough for taking my cat in today! She was missing for days and came home last night injured and my regular vets had no appointments. After ohoning round the local vets in the area no one would take her in as she wasn't registered with them (which I understand) but himmans were very kind and understand on the phone and gave me a appointment straight away for my cat to be seen in the morning. I've now registered both my girls with them and I'm very happy with their services. Thank you ❤️"