Rowlands Pharmacy Litherland

"Appalling service one member of staff spoke about a customer so rudely and when my friend was told she told them they were cheeky to be told to get out threatening customers vulnerable customers with disabilities laughing at them I will be contacting the local papers to have this staff member named & shamed I honestly cannot believe it. Edits****** No I have spoken to the appropriate people to raise my concerns being provoked into a verbal altercation is not something your staff should be doing I will now seek some advice on discrimination as I was told this morning on the phone it’s not the first time I caused a problem so because I told my friend what was said whilst she was out of the shop I have caused it triggering ptsd from gaslighting abuse to not good Rowlands not good Edits*** after telling me I am barred from rowlands in litherland and to collect my medical supplies what is essential I have I asked a friend to pop round they have basically returned a prescription after ordering it in and told my friend to take it elsewhere whilst basically throwing my child’s medicine at her for this my friend is now seeking advice for poor treatment seems it’s now turned into a discrimination case I really hope they learn a lesson from this to not treat people badly"

"Booked to have a flu jab on nhs site booked to go this pharmacy and then when I got there I was told they are no longer doing them, have none in and no longer flu season. Not acceptable should not be able to appointments for things they are not offering. I've had to wait until now to get because my father's dying looking after him."

"Just want to say I hope the staff member who was subjected to vicious verbal abuse by a customer yesterday afternoon is ok. No one should ever be treated like that."

"One Rude member of staff. Who wasn't helpful. When husband ran out of blood pressure tablets. Attitude was you might get them Monday. Not good enough"

"When you are run down or ill and brain fog has you finding it difficult to think clearly its fantastic to have a trustworthy pharmacy team that communicates clearly and is efficient. If your brain isn't working or awake you can be sure of appropriate response. Really first class."