Premier Inn Sevenoaks hotel

"Practically directly opposite the train station and with catering it was possible to get breakfast from 7am. Rooms were standard, and have plenty of power sockets for computers etc."

"Clean, comfortable, great service and excellent breakfast, would definitely stay again, recommended."

"The rooms are lovely and the breakfasts have been very nice. It's a shame the only parking is a short walk away in a multi-storey and has to be paid for. Also the free wifi is slower than dial-up. But it's a greatest location, straight across from the railway station."

"Overall the hotel was just like any other standard Premier Inn. The rooms were clean, and well presented. The only issues I had were the staff at the "counter" which was pretty much non existent during breakfast hours and mid afternoon and the lack of parking. I had issues trying to get hold of anyone on the phone as I needed to find out about parking. People working there are a little rude. For example, I needed to delay my check out by a few hours, I was told this was impossible and needed to leave. I explained the situation about being unable to, I was told to book another day. I asked if the person can do this over the counter, she told me no to do it myself because she was too busy and they were understaffed. I booked myself another day and checked myself in as there was no one at reception, a few hours later I get a violent knocking on my door. As I opened the door, the lady very loudly asked why I haven't checked out yet - I explained I extended my stay by a day and its been paid, she told me she wasn't told, said sorry and walked off. There was an incident with the fire alarms, they kept going off, and no one would tell us anything. I stood by my door, and someone ran past. I asked them what to do they shrugged and ran off. Overall, the room itself and the hotel was as you'd expect, but the service you got was awful."

"The new automed check in is a bit impersonal considering we arrived during the day, and it had issues requiring staff to sort out. The room was nice, the bed comfortable and the shower hot. Breakfast was good, worth the price given the selection, and it being unlimited. There was an issue with the fire alarm going off on our morning of departure. There was no real communication as to whether it was a test, false alarm or a real fire. We evacuated but by then it was fixed and we could return to our room."