Heston Hyde Hotel North Hyde Lane, Hounslow TW5 0EP
About the Business
Welcome to Heston Hyde Hotel, a luxurious establishment located on N Hyde Lane in Hounslow, United Kingdom. As a premier lodging choice in the area, our hotel offers modern amenities and exceptional service to provide you with a truly memorable stay.
Our rooms are elegantly designed with contemporary décor and come equipped with a host of amenities such as luxurious bedding, air-conditioning, complimentary Wi-Fi, a flat-screen television, and en-suite bathroom facilities. Choose from our extensive range of room types, including executive rooms and suites, to find your perfect fit for your stay.
Experience exceptional dining at Glasshouse Restaurant, our on-site restaurant that serves up modern European cuisine. Featuring a stunning glass atrium and a contemporary design, the restaurant provides guests with a warm and welcoming atmosphere in which to enjoy their meal. Unwind with a drink at our lobby bar, which is open until late and serves a variety of drinks and snacks.
Our hotel caters to all your event needs. We have a variety of meeting rooms and event spaces available that are perfect for anything from conferences and exhibitions to weddings and other special occasions. Each space is fully equipped with state-of-the-art technology and catering can be arranged to suit your specific requirements.
As a point of interest in Hounslow, we offer you easy access to top attractions and activities in the area, such as the historic Hampton Court Palace, the vibrant cities of London and Wembley, and Heathrow Airport. Our location provides you with the perfect base to explore the sights of the city, while allowing you to relax and unwind every night in the comfort of our luxurious hotel.
At Heston Hyde Hotel, your comfort and satisfaction are our top priority. Our friendly and attentive staff are on hand 24/7 to assist you with all your needs and ensure that your stay is a memorable one. We look forward to welcoming you to our hotel and offering you an exceptional experience that exceeds your expectations.
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Location & Phone number
N Hyde Ln, Hounslow TW5 0EP, United Kingdom
Reviews
"Hotel did not meet our expectations. We were informed the pool and hot tub were not open before we arrived. Though, the room was disgusting. Windows were leaking, the bathroom was not clean, there was blood on the walls and the wall behind the toilet was rotting so every time the toilet was used it felt like it was going to fall off the wall. Did not feel comfortable at the hotel. Only stayed one night as we were traveling and didn't have time to plan otherwise. Staff were pleasant."
"A lovely venue in West London. Very spacious and open courtyard which is the reason why we choose this venue. Unfortunately, we had a very stressful experience with Amandeep. I do not recommend this venue as the customer service experience is shocking. Spending over £12k + for just an empty venue hire and to be spoken to so rudely… you would expect to receive some good customer service at least… Our wedding planning experience was very stressful as Amandeep spoke to us so rudely. The management team are nice during the initial booking period and once you’ve booked the service is completely different. If ask any relevant questions or any clarity regarding what’s included as part of venue hire, you will get messages like ‘contact your caterer- don’t message me’. It’s not supportive at all. Heston Hyde doesn’t work closely with caterers which is why a number of caterers are refusing to cater in this venue I recommend the management team to focus on training staff customer service skills. It’s a shame how poor the customer service is."
"This hotel is currently hosting a town council group. There is a mountain of rubbish bags with the “guests” laundry in the main lobby and extra security! Nothing is as described and the pool is not accessible. No restaurant on site. It is a very erie environment…shocking actually!"
"The hotel rents a percentage of its rooms out to asylum seekers. This is a problem as I had my belongings stole from my gym locker which has never happened before. They are all young Middle Eastern men and they congregate outside trying to poach cigarettes of every person who walks past which is very unpleasant. Hotel should of warned me this before I booked a room."
"The restaurant and bar were closed, reception didn't not offer any assistance as to where food could be obtained locally. They still charge my employer full rate £139 for a bed !"
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