LV=
County Gates Lane, Branksome, Poole, Dorset, United Kingdom
About LV=
LV= is a renowned establishment, finance, and insurance agency located in the beautiful town of Poole, Bournemouth in the United Kingdom. Our institution is situated in the heart of the city, just a stone's throw away from the bustling County Gates Ln and Branksome. At LV=, our core focus is on delivering exceptional customer service and providing the highest quality insurance products to our esteemed clients.
Our dedicated and experienced team of professionals are committed to providing you with customized insurance solutions that fit your unique needs. We offer a wide range of insurance products such as car, home, pet, travel, and life insurance, among others. Our comprehensive coverage and competitive pricing ensure that our clients are well-protected against any unforeseen circumstances.
At LV=, we understand that insurance can be a complex and confusing topic for many people. That's why we strive to make the process as simple and straightforward as possible. Our customer support team is always available to answer any questions that you may have and guide you through the process of selecting the right insurance policy that meets your specific requirements.
In addition to our exceptional insurance services, LV= is also a popular point of interest in Poole, Bournemouth. We are located in close proximity to various tourist attractions, making us an ideal stopover for visitors in the area.
Overall, LV= is a reliable, trustworthy and customer-centric insurance agency that is dedicated to providing you with the best insurance coverage and exceptional service that you deserve. Visit us today and discover why we are the preferred choice for thousands of clients in Poole, Bournemouth and beyond.
Photos of LV=
County Gates Ln, Branksome, Poole, Bournemouth BH1 2NF, United Kingdom
Opening hours of LV=
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
10:00 - 16:00
Reviews of LV=
"Cancelled my home insurance policy back in November 2022 as I was moving house and was advised to cancel my direct debit at the same time, which I did. I received an email today, saying I owe LV money. Slightly confused I called up and was told my insurance wasn't cancelled back in November and I owed them money. Luckily I had a very helpful lady called Mabel who was able to process the payment then give me a refund back for the majority of the money. LV is an awful company and I advise everyone to stay clear of them as some of their employees clearly can't do their jobs! Mable on the other hand was very helpful so would like to give her credit as she is not like the other employees I spoke with."
"Aleah from LV was incredibly unhelpful. Was becoming very irate on the phone call also talking over me. Was told the excess on repairs would be waived as it was a non fault claim. She even listened to the call I was making the claim on and it details that the excess would be waived. Very Unhelpful team. After speaking with Aleah as she was so unhelpful I asked to speak to a manager he was called Nathan, again very unhelpful. Will not be using LV again and will definitely be making sure all friends and family stay away from this sham of a company."
"Two years from my previous 5 star review and there is no change. In truth, my service from LV car insurance is even better. I have been unfortunate to have had two accidents in this time. Both were not my fault but one had to be claimed against my policy because the other party gave me incorrect details of his name and insurance details. LV were simply brilliant and the renewal price quoted to me was very reasonable. To quote the song they are 'Simply the Best'."
"I phoned last week and had a message all staff were on a training day. I subsequently emailed and was informed it could take 4 weeks for them to reply, which will take me past the 31st August deadline. I have phoned again today ..and they're on a training day ..again!!! Ridiculous...."
"Hi LV I have been sent through renewal documents for my home insurance and replied to an email over a week ago to advise of my move. (No response). Just had renewal confirmation through this morning over a week later. Called the main line number to advise of this and that still under old address. Spoken to Himali in home department at 8am. Advised charge of £15.00 to change address or £25.00 cancelation fee. Advised to cancel. I would have thought being such a large company and to try and hold on to clients and poss get more from me as a client (ie) car insurance, buildings etc) that they would at least try and offer something for a client not too leave. I will def not be recommending LV to my clients or friends. Terry Attewell"
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