The Yorkshire Bar & Grill

"This restaurant is located in the DoubleTree by Hilton, York hotel. The food was good but what followed was disappointing and spoiled our evening as "DoubleCharge" might be a more appropriate name. They charged my credit card twice for our meals and when I insisted on an immediate refund they told me it was impossible (yeah, right!). In a hail of implausible excuses I was sent away to sort the problem out myself with my bank. That's no way to treat your customers."

"Lovely afternoon tea here sandwiches and cakes were delicious and so was the Prosecco!!"

"Food was decent had two courses cheese souffle was delicious and the steaks were done lovely. Lighting was abit odd for most of the jught with the middle lights being off meaning you were eating in the dark"

"Only had dinner and drinks here so I can't comment on the room. Food was excellent and well presented. Some staff a bit young and inexperienced but we all need to start somewhere so all in all nice place to eat and relax with a drink in the armchairs in the lounges. Good atmosphere."

"Ate here with 5 others tonight for my birthday. My wife ordered the £40 ‘whole’ lobster which was actually a bit of lobster meat stuffed back into the smallest lobster shell you’ve ever seen, this ‘whole’ lobster didn’t even have any claws on it! Myself and a friend ordered the chateaubriand which was actually just a sliced up filet steak for 3 times the price. I complained to the duty manager and he patronisingly explained to me the this was a chateaubriand and it was a ‘very expensive cut of meat’. The guy actually thought I’d never ordered a chateaubriand before! On top of this, the dish came with 2 portions of fries which arrived at least 10 minutes after the the meat! As an apology, the manager gave us £9 off the £180 bill and gave us a £6 bottle of sparkling wine! Thanks! Do not eat here. You would get better food and better service at Wetherspoon!"