Horsmans Place Surgery
Instone Road, Kent DA1 2JP, United Kingdom
About Horsmans Place Surgery
Welcome to Horsmans Place Surgery, a trusted and comprehensive medical facility located in the vibrant city of Dartford, United Kingdom. Our institution has been catering to the diverse healthcare needs of the community for years, and we take pride in offering personalized, compassionate, and affordable care to all our patients.
As a leading doctor's establishment, we are committed to maintaining the highest standards of healthcare services. Our team of experienced and highly qualified doctors, nurses, and support staff work together to deliver an exceptional patient experience that is second to none. We take the time to listen to your concerns, thoroughly understand your health condition, and come up with an individualized treatment plan that meets your needs.
Our facility is equipped with state-of-the-art medical equipment, and we use the latest diagnostic tools and procedures to accurately diagnose and treat a wide range of illnesses and medical conditions. We offer a comprehensive range of medical services, including general health check-ups, vaccinations, women's health, chronic disease management, minor surgery, and more.
At Horsmans Place Surgery, we believe that good healthcare is not just about treating symptoms, but also about promoting overall health and wellbeing. We work closely with our patients to encourage healthy lifestyles, provide preventive care, and offer advice on improving their physical and emotional health.
Located at Horsemans Pl, Instone Rd, Dartford DA1 2JP, our institution is easily accessible by public transport, and we offer ample parking facilities for our patients. So, whether you need a routine health check or a specialized medical treatment, we are here to help. Visit us today and experience the best healthcare services at Horsmans Place Surgery.
Horsemans Pl, Instone Rd, Dartford DA1 2JP, United Kingdom
Opening hours of Horsmans Place Surgery
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
Closed
Sunday:
Closed
Reviews of Horsmans Place Surgery
"I had a few tests recently and received a phone call to explain my results no further action required. A week later i’m called and asked to see the doctor re my results. The receptionist couldn’t tell me why I needed to go back in. This call filled me with worries and sleepless nights. When I visited the surgery the dr asked me why I had made an appointment and what he could do for me?? Complete waste of time, considering these days you can’t even get an appointment. My wasted trip could have been given to someone who actually needed it… shambles!"
"You have to wait on average 50+minutes on the phone only to be told you are No10 in the queue. Have to be in 'dire straights' to get a 'face to face' appointment. You have received a text /letter asking to attend the surgery, again the rigmarole of the dreaded telephone call. And when you attend (probably three weeks later). You are asked "How can I help you" arrrrgh!! Reason for two stars-the current receptionists are very good."
"Phoned at 8am, was in the queue for 45 minutes to be told no regular or emergency appointments. Was also told to look online for advice and nothing could be done. After begging for help and confirming back to the receptionist that there was definitely nothing which could be done she finally told me about e consult. I filled out a form and was phoned within the hour by the doctor who left a message. Missed the call as I was in work and had no signal so rang back - on hold for 25 minutes to be told they can’t guarantee he’ll phone back and they’ll pass it on. Received another call from the doctor who gave me an emergency appointment. TRULY HORRIFIC. I’ve never experienced anything worse"
"Tried booking an appointment to review my Dad's dementia meds. After being kept on hold for over 45min to be told "no appointments for two weeks ring back next week" and then repeat this process for several weeks. We finally managed to get a telephone consultation booked after waiting for 1hr 45min to get through. They have then text to say appointment cancelled over a week before it occurs (so can't be sickness) please phone to rebook! Another 1hr 45min wait to get it rebooked, why couldnt they have just rescheduled it and text me that date/time! There seems to be a complete lack of understanding of who they are providing the services for."
"If I could give 0 I definitely would, been on hold for 90 minutes to be told I'm only just position number 10. Reception staff when you can ever get through are very rude and the Dr there doesn't have a clue what she's doing. My Nan has dementia and we had a telephone appointment with her she called up after the allotted time slot to ask us why she had to call us. Down right rude and very dismissive and lacks any care at all. Would recommend going to hospital than ever using this place as you'll actually get seen quicker"
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