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Novum Health Partnership
Hawstead Road, Greater London, United Kingdom
About Novum Health Partnership
Welcome to Novum Health Partnership, a leading healthcare institution located in the heart of London, United Kingdom. Our institution is located at The Primary Care Centre, Hawstead Rd, London SE6 4JH and we are proud to be a local government office, health establishment, and a point of interest for the community.
At Novum Health Partnership, we have a team of dedicated healthcare professionals who are committed to providing high-quality medical care to all our patients. Our institution offers a wide range of medical services, including primary care services, health assessments, health promotion, disease prevention, as well as chronic disease management. We are also proud to offer access to various other healthcare professionals such as nurses, midwives, pharmacists, and physiotherapists, all under one roof.
We believe in the importance of providing patient-centered care and ensuring that our patients have access to the support they need to maintain good health and wellbeing. As such, we take pride in our commitment to providing a safe and supportive environment for our patients. We work closely with the local government to ensure that all our patients receive the best possible care, and we are dedicated to serving the needs of our community.
Whether you are seeking medical care for yourself or your loved ones, you can count on Novum Health Partnership to provide compassionate and comprehensive healthcare services that are tailored to your unique needs. We welcome you to visit us and experience the difference that our institution can make in your life. Our goal is to help you achieve optimal health and wellbeing, and we look forward to partnering with you on this journey.
The Primary Care Centre, Hawstead Rd, London SE6 4JH, United Kingdom
Opening hours of Novum Health Partnership
Monday:
08:00 - 20:00
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
09:00 - 11:00
Sunday:
Day off
Reviews of Novum Health Partnership
"Used to be an OK GP for the area as I was able to get *some* appointments. As of Feb 23 they changed their booking system, now you don't know where you are in the phone queue, just and endless beep - you could wait for hours or days who knows. It's awful."
"Excellent Doctor, Dr. Grant. Explained everything very well. Treatment, side effects, and advice on checking back in 5 weeks time. Very polite ad respectful doctor. Sadly, he is leaving, Wish him the Very Best!"
"As a receptionist myself , I am a firm believer in the phrase “it’s not what you say, it’s how you say it”. I spoke to a receptionist this morning and her attitude and tone of voice was disgusting, we’ve all had bad days at work but never have I once had someone have to write a negative review about it. I felt as though I was being scolded/ barked at over a simple question, is that not the point of being a receptionist to answer any queries (within reason) that the public have. I will definitely be taking this further as this woman clearly hasn’t had any training or disciplinary action within novum health, but it’s time. The voice machine says “please respect our staff , as we won’t tolerate any disrespectful behaviour” what about respecting your patients?. I really do think the doctors and some receptionist at this practice are lovely as I’ve been a patient for many years and recognise the voices of the receptionist who have also worked at novum health for years however this particular receptionist is simply horrible."
"DO NOT USE THIS PRACTICE. We have been trying to book an appointment for a week, trying to call at 8am as advised. Until 8.20am there was still a message saying "the lines open at 8am"! once we have managed to get through we were told no appointments available! This happens every time we try to book an appointment and when we visit the practice we see rude staff just taking coffee and chatting! Hope this Practice will be closed down due to the poor services they offer and the extremely bad reviews from other users. We will be switching to a different GP asap."
"Worst Practice in all Lewisham area. We are never able to book an appointment, not even for our 3 years old son. Rude reception staff. They must have good connections, otherwise it's unexplainable why they are still open with all these bad reviews."
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