Gender Identity Clinic
3 Sumpter Close, Greater London, United Kingdom
About Gender Identity Clinic
The Gender Identity Clinic at Lief House is a world-renowned health establishment dedicated to supporting individuals who are seeking to explore, affirm, and express their gender identity. Located in the vibrant city of London, United Kingdom, our clinic offers a safe, confidential, and supportive environment for people of all ages and backgrounds.
Our team of experienced and compassionate healthcare professionals specialises in providing comprehensive assessments and evidence-based treatments, including hormone therapy, counselling, and surgical interventions, to help our clients achieve their gender-affirming goals.
At the Gender Identity Clinic, we believe in treating each person as an individual, and we strive to create a personalised treatment plan that takes into account their unique needs, goals, and preferences. We also place great emphasis on supporting the mental health and wellbeing of our clients throughout their journey, offering a range of psychological and social support services as needed.
As a point of interest in the field of gender identity and healthcare, the Gender Identity Clinic is committed to advancing knowledge and understanding of gender diversity through research, outreach, and education. We actively collaborate with other healthcare providers, academic institutions, and community organisations to promote best practices in gender-affirming care and to advocate for the rights and wellbeing of transgender, nonbinary, and gender-nonconforming individuals.
Whether you are exploring your gender identity for the first time or seeking support for your transition, the Gender Identity Clinic at Lief House is here to help. Contact us today to learn more about our services and how we can support you on your journey towards living your most authentic life.
Photos of Gender Identity Clinic
Lief House, 3 Sumpter Close, London NW3 5HR, United Kingdom
Opening hours of Gender Identity Clinic
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gender Identity Clinic
"If you ever have the misfortune to be referred here, you have to be your own receptionist. They will not tell you when they've wrongly discharged you. They will promise to go by your original referral date and then just not do so. If you don't keep on top of them, they will willingly leave you for 7 years without giving you the treatment you have a legal right to, even if the wait you should have had was 2 year... (Still unacceptable.) People have died because of their wilful inaction. They are not upset about that fact and they are clearly going out of their way to make sure things get worse. Many more people will die because of their inaction."
"The lack of care and the gateeeping done Gender Identity Clinic is, in my opinion, criminal negligence and discrimination of trans patients. The NHS should withdraw their contract fo provisioning services to this clinic. It's not fit for purpose. I have been under its 'care' for 6 years and have developed mental illness due to the levels of distress and cruelty I've been exposed to. I know I'm not alone. They are scum."
"I was on the waiting list for 4 years before i got my first appointment. Then 15 months later had my 2nd appointment. Thank you to Dr Berner and Dr Houlton I am now on testosterone and awaiting top surgery. I’m grateful that we have people like them who care and make sure they do the right thing for their patients. They have saved my life, so I have all the respect for them. However, there is one particular receptionist who is so rude, disrespectful, dismissive and has no communication skills what so ever. Talking over me when I’m trying to explain something important over the phone. Won’t let me finish a bloody sentence. They need training on how to deal with people over the phone. Their responses are very generic and they need to realise that the patients are already going through a lot. Their behaviour adds to the stress of it all. Very disappointing and why they would want to work as a receptionist when they have that attitude is beyond me. Get a new job. And let someone have it who respects patients!! Also make sure all your details are up to date like your gp surhery, phone number etc. Ring them email them a few times. As I did update my 6 months ago and they told me today after waiting nearly 6 months for my recent letter from them that they can’t send it out as my previous GP said I’m no longer at that surgery. Who ever deals with updating peoples details, needs to be more on it. It’s slowing peoples treatment down. And this causes even worse mental health problems. Clearly if the place is having problems then you need to start looking at your staff and seeing who’s slacking. And replace them!"
"The worst health care I have ever received. I’ve been with them since I was 18, I am now 21 and in that time period have only had 2 phone calls and have not yet been given a start date for HRT. My GP has even attempted to get in contact with them and they haven’t replied. They clearly do not respect or care about their patients and have been having ‘IT’ issues since July. It’s either untrue or everyone who works there is too incompetent to figure out how to send an email. It makes me sad for the state of the NHS but unfortunately I can’t afford private healthcare and am disabled"
"Been trying to get my prescription sorted for the better part of 8months. Send multiple copies of documents they wanted from me with absolutely no progress from them. Now they've been having "I.T issues" for about 4months??? Clearly a lack of care for their patients as it should not take this long to fix, any other service would have this fixed in no time. Also glad to see they're keeping with the stereotype of receptionists that sound like you've spat in their face from the offset."
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