The Insurance Emporium
Thorpe Green Lane, Estate, North Yorkshire, United Kingdom
About The Insurance Emporium
Welcome to The Insurance Emporium! Our institution is focused on providing top-notch insurance policies to our esteemed customers. We believe that insurance is an important aspect of everyone's lives, as it provides a safety net in case of unexpected events.
Located in the picturesque town of Thorpe Underwood, our institution is housed in the beautiful Thorpe Underwood Hall, surrounded by lush greenery and scenic landscapes. It is a point of interest for locals and tourists alike, who often visit our institution to explore the heritage and history of this magnificent building.
At The Insurance Emporium, we offer a range of insurance policies to suit different needs and budgets. Whether you're looking for pet insurance, horse insurance, caravan insurance or wedding insurance, we have it all. Our team of experienced professionals is passionate about providing exceptional customer service, and we strive to make the insurance process as simple and stress-free as possible.
We understand that insurance can be a complex and confusing subject, which is why we take the time to explain our policies thoroughly so that you can make informed decisions. Our team is always on hand to answer any questions you may have and offer expert advice to help you choose the policy that is right for you.
So, if you're based in the Thorpe Underwood area, or even if you're just passing through, why not stop by our institution and say hello? We would be delighted to talk to you about our insurance policies and show you around our stunning premises.
Photos of The Insurance Emporium
Thorpe Underwood Hall, Thorpe Green Ln, Estate, Thorpe Underwood, York YO26 9SS, United Kingdom
Opening hours of The Insurance Emporium
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:30 - 17:00
Sunday:
Day off
Reviews of The Insurance Emporium
"Excellent customer service, 5/5. Would rate higher if possible. Lauren W (who I spoke to from the Customer Contact Department over the weekend) explained the process of claiming on my policy for my dog in great detail and was highly articulate & comprehensive in doing so. Lauren was very professional, intelligent and friendly - a true asset to the Emporium team who made me feel reassured in my time of need. I will be recommending The Insurance Emporium to those I know that are looking to insure pets of their own."
"If I could give Insurance Emporium 10 stars I would!! We moved to them about 8 years ago with our dogs. The support we have received with quick responses to the many claims our vets have needed to send through, and quick payment, has been absolutely marvellous. Claims sent and money received within about 3 weeks, and the cover is far better than any of the previous companies we have used. We still have 2 dogs on Silver Lifetime cover and have no plans to look elsewhere. We recently very sadly lost our other dog, who was on Gold Lifetime cover, and received a very kind email from IE when we let them know. I most definitely recommend IE, and you certainly won't be disappointed when you change to them. Thank you Insurance Emporium."
"Been paying over £50 a month for years fees for my partners dog to then be informed after he’s passed away - they don’t pay out if he’s over 10 years for a sudden stroke. Scammers, avoid - they do not inform you on any of the policy detail changes and happily sit there taking your money!!! EVERYONE PLEASE AVOID THEY HAVE CAUSED US NOTHING BUT STRESS AFTER SUCH A DIFFICULT TIME!!! If there was an option for no stars - then that’s what I would of rated them."
"At the weekend I emailed a query relating to possible limitations on my policy for my dog. I am very impressed with the quick, personal response I have had, clarifying the situation and putting my mind at rest. Instead of emailing a response Lauren rang me today (Tuesday) to explain the policy query - actually needing to try more than once as I was out walking said dog!! She was knowledgeable, clear, professional and friendly. Should we ever need to claim on the insurance policy (hopefully not!!) I will be able to do so confidently knowing it will be dealt with as I would wish. We will certainly renew again with the Insurance Emporium."
"I can’t recommend the insurance emporium enough. I’ve claimed twice for my dog Rudy in the last two years and both times the claim has been paid out with no issues whatsoever. Before starting the second claim I called the helpline a few times with some questions and the staff were incredibly friendly and couldn’t be more helpful. During the claim I called again just for an update and again, the staff member I spoke to was so so friendly. I wish I’d taken their names so I could mention them. I think like with any insurance policy you need to read all the details of your policy and what your premium includes and doesn’t include, as long as you do this you’ll be absolutely fine with these guys. Thanks again guys from me and Rudy!"
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