InHealth Croydon MRI

"Unfortunately my experience was not good. I arrived on time but due to congestion in the car park I arrived late. I apologised and explained the issue, I was told I should rebook. I asked to speak to the person in charge to explain and she was very rude and dismissive. As I took a day off work I decided to wait. 4 hours later I am still waiting. The disrespectful ‘lead’ nurse I later found out was a student, which is very concerning. The scanner may be new and upto date but their interpersonal skills and respect for patients leaves a lot to be desired. I may add I am a senior member of the NHS and will be escalating this matter further as they are attached to Croydon university hospital. Absolutely disgusting"

"Originally my appointment was for a different date, but they offered me an earlier appointment. They tell you to arrive 15 minutes early which I did, I was sat waiting for an hour. They then tell me that the scanner wasn't working properly so they were running behind. Not happy ad parking is expensive around the hospital"

"A new Samsung scanner. wow!!!! Alot less noisier. The lady that dealt with me was very nice. Mayday/ Croydon University hospital is looking up,much better than it used to be."

"As a patient who soon had to have an MRI scan, I am extremely grateful to the medical person working for (Close) Scanner, Croydon hospital - Irini, a young lady of Greek descent. She was by my side the whole time, holding my hand, we spoke the common language we have to overcome the claustrophobia and strong panic attack I have and I got on my first attempt a few days before the second (successful) attempt. She was the person to whom I owe my great gratitude. God bless you, Irini!"