Ballards Removals and Storage

"Excellent service from Steve and all the guys that helped us with our move last month. Everyone involved was very professional, friendly and helpful, and overall made moving house an stress-free experience! Would definitely recommend to anyone moving!"

"We recently made a fairly big move into North Yorkshire. Moving is always challenging and so we wanted a company that wouldn’t let us down. Ballards removals lads were superb. Courteous, helpful and very good at what they do. We’ve used them in the past and wouldn’t hesitate to ask them to move us again even though we have now moved a significant distance away . Each and every colleague who helped us with the move was excellent and a special shout-out to the handyman who dismantled and reassembled several bits of our furniture to a very high standard.Well done and thank you, Richard and your team."

"Appalling service. A man came to visit to give a quote and I asked several times, that my belongings would be carefully looked after, with a number having sentimental value and been inherited. The man assured me that they took extreme measures to take extra care and that they prided themselves on care. On the day of removal, there were pieces that either would not fit into the boxes due to size or that I had run out of boxes. The men said they would pack them and take extra care. These were things like large lamp shades and blinds that I had just had made. After 2 days of packing the men said that my belongings would stay in the same containers until they reached my new home and were unpacked. My belongings were in storage for 6 months and when they arrived, they certainly were not in the same containers, they had been repacked/ more like thrown in. There had been absolutely NO care taken at all, serval items of furniture were severally damaged, the lamp shades had not been put into boxes and were damaged and dirty, the blinds had not been covered and were filthy. My lawn mower was upside down and the oil had leaked all over the floor where my paintings were. Numerous picture frames were chipped. To replace the damaged items would cost in access of £8000. The me who unpacked said they were appalled at the state of how my belongings had been packed and took several photos of the damages. When I rang to complain I was told, that they were sorry and offered to pay me £1000 in damages. They said they had been unable to see the photos! This led to a lengthy process of having to get items of furniture repaired in a country I had just moved to. I have been unable to get all the pictures reframed, I haven't found a specialist dry cleaners to clean my blinds without having them remade, which they will not pay for. Beware of the lengthy 'small print' as basically you are not covered! Please find another removal company."

"We used Ballards for both our moving out, furniture storage and moving to our new home. at each stage they level of service was exactly what you want when going through the stressful process of moving house (especially when things go wrong with the purchase of your new home - as did with us). nothing was to much trouble for Lizz and her team, we downsized, and so had a jigsaw of puzzle to move all our furniture in, the moving team were polite, courteous and patient with us, were lucky in the fact that someone put us in contact with them and as and when we move again (circa 2/3yrs time) we would most definitely want Ballards to help us. many thanks again and would recommend whole heartedly."

"I have used Ballards for both removals storage on more than one occasion. From the point on enquiry onwards everything went smoothly - the staff are efficient and friendly. When using the storage facilities, I also put my planted patio pots in and all the plants survived and flourished. I would have no hesitation in recommending Ballards."