Phoenix Taxis

"Pre booked a taxi for an early morning pick up to take me to a hospital appointment. 5 mins before due to arrive they send a message via the app to say the booking is cancelled no reason as to why either. I then called the office to be told it’s tough they don’t have a driver! Well why take the booking then? Will never use this company again they are an absolute joke and it’s such a shame as many years ago when this company was first established they were the best. Just shows what greed and profits can do to a business hope your business fails in years to come."

"Faster to walk Said taxi would be 5 mins, Showed up 20mins later, missed my train. Driver complained about traffic, but did not see any on the route he came on."

"Thank you for your Taxi. The driver was first class and delivered us home with expertise and was very pleasant. We will certainly be recommending and using you again. Thanks .Mr A Smith"

"Booked a taxi asking for a small dog to be taken... sent one straight away. Driver turns up, refuses to take said dog! Said I didn't ask for a taxi that would take a dog... This being said, she is a tiny therapy dog for my disabled mother! Absolute joke of a company!"

"Booked a taxi for 8, pick up confirmed, told at 8 there's no drivers so they cancelled the booking. Then said a driver was en route, so I cancelled another taxi further away costing £5 and then they cancelled again. Please don't allow your app to accept bookings if you're not going to allocate a driver there and then."