Belvoir

"We have had an absolutely shocking experience with Belvoir West Derby. We applied for a property on Fordlea Road it but the treatment from Belvoir was so appalling we had to walk away. Evie constantly pressured us to move faster and put money down. We made it clear we would need a second viewing before we signed, she said that would be fine once we had paid holding fee, which we paid straight away. Once we had paid she would only do viewings the day before collecting the keys and wanted us to sign early. We didn’t want to sign that early so she refused us a viewing on the first date proposed and insisted she could only do the day before collecting keys. She tells us she is very busy and a second viewing is not standard and basically tries to put us off viewing. On the day of the office rings and makes excuses that Evie is ill and they don’t know about this viewing. We later get an angry phone call from the manager because we clarify we are not signing until we have seen the property again. We feel massively messed around and lied to. Avoid."

"Amazing service and they made the process simple, quick and easy!! Rachel Sutcliffe is an absolute star, she was so responsive, professional and a pleasure to deal with. From the first meeting at the viewing to completing and getting the keys, she gave such phenomenal service, she is a real credit to Belvoir west derby!!!"

"Every one of the staff were ABSALUTELY brilliant with us and Rachel’s first successful Rental was with us as she had only just started and she was excellent in every way. I commend all at Belvoir and thank them for helping us get our new home"

"I decided to re-let my apartment out. In a past life I used Belvoir to manage it and the service was excellent. Therefore, it was a no brainer to use them again. I dealt with Liam Jones who was professional throughout and communicated all the important details. A tenant was found super fast, relevant checks completed and I had an occupied property all within a few weeks. Brilliant."

"Liam has been incredibly helpful and responsive throughout the entire process of letting our property and is always on hand to answer any queries we have or sort out any issues. We were always kept updated and nothing was too much trouble. Would highly recommend Belvoir for anyone looking to rent a property."